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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9560 reviews)

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4.83

Based on 9,560 reviews, last reviewed 24th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Very competitive on price & really good on 2nd car...

Very competitive on price & really good on 2nd car Reviewed on: 13th August 2025

Great customer service when l had issue

Great customer service when l had issue Reviewed on: 13th August 2025

Cheapest quote available.

Cheapest quote available online anywhere Reviewed on: 13th August 2025

good price and excellent service

good price and excellent service Reviewed on: 13th August 2025

EXCELLENT ***************************************

Excellent Reviewed on: 13th August 2025

Pleasant lady completed my renewal on the phone.

Pleasant lady completed my renewal on the phone.Listened to my points on the renewal invitation dealt with them and completed my renewal once more to my satisfaction.I have been with saga for many years and hope to continue for many more. Reviewed on: 13th August 2025

Easly well educated site to manoeuvre

Easly well educated site to manoeuvre Reviewed on: 13th August 2025

Excellent price and cover

Excellent price which doesn't go up dramatically after the first year of cover like all the others. Reviewed on: 13th August 2025

Helpful when the worst happened !

Helpful and efficient when the worst happened !, courtesy car arranged in hours, repairs started same at. Reviewed on: 13th August 2025

Thankfully straightforward application....

Thankfully straightforward application and processing, Better, fairer pricing than about 5 others I examined. Then I unfortunately needed to change the date [I had already set a policy with another provider, By Miles - being so restricted I'd become uneasy - and found this one the next day or so - it hadn't come up before]. So I rang to switch - prompt, friendly and efficient responder - and unfortunately had to go through the same process to apply for a new policy. I was taken aback, I'd thought it would be easy just to change the date. Then price came up as £40 more. I accepted it but was miffed at this. At that point I had paid for three policies - no-one's fault, but had to wait several days for refunds, as stated though. All my doing! Overall a very good experience.. Reviewed on: 13th August 2025

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