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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9558 reviews)

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4.88

Based on 9,558 reviews, last reviewed 24th Mar 2026

96% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car Insurance Claims Excess Made Clear Car insurance clearly set out policy contents and benefits. For example policy maybe more expensive than other providers though accidents claims exces... Read more Reviewed on: 24th March 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9558)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Reliable company

Always found them to be extremely helpful when giving advice on any aspect of insurance. I have always found them to be professional. Reviewed on: 10th October 2021

Up front information. Straightforward.

So easy to get a three year deal. Reviewed on: 9th October 2021

Confident and professional when you need it

Nobody wants Insurance - right up to the time you NEED it. In my case excellent handling from start (0300hrs) to a prompt resolution. I have no hesitation in recommending SAGA motor insurance. Friendly and professional throughout. Reviewed on: 9th October 2021

First class service

Great help and support when choosing our annual home and car insurance. Reviewed on: 9th October 2021

Motor Insurance Topics

I have always found the staff to be very helpful and they have always advised me on which insurances packages would suit me best for my requirements. Reviewed on: 9th October 2021

Great Offer

Contact with the Saga Team is always First Class. Knowledgeable, helpful and always polite. Couldn’t ask for more. Reviewed on: 9th October 2021

No nonsense

Actually spoke to a sensible person who asked all the right questions without prompting. I felt reassured and valued. Reviewed on: 8th October 2021

excellent service

catering for all needs,giving an excellent personal service and choice with many added options available Reviewed on: 8th October 2021

So easy to do, and so helpfull. I am impressed.

Found this via Confused.com. Very glad I did because the rates others where charging was, I think, a scandal. Reviewed on: 8th October 2021

Excellent value for money

Saga provide an excellent, comprehensive car insurance product which provides our needs. Always very pleased with any communications I have with staff, but the efficiency of the website could definitely be improved Reviewed on: 8th October 2021

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