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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9560 reviews)

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4.83

Based on 9,560 reviews, last reviewed 24th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Excellent cover

The policy is very comprehensive and the offer of three years at a fixed price makes it good value for money. The service received on the telephone is always courteous and helpful. Fortunately, however, I have not yet had to put it to the real test of making a claim. Reviewed on: 10th October 2021

Why not insure with the Best

Excessively pleasant and efficient Staff and very competitive pricing. Why would you not insure with a Company that always go’s the extra mile to keep you happy. Reviewed on: 10th October 2021

Reliable company

Always found them to be extremely helpful when giving advice on any aspect of insurance. I have always found them to be professional. Reviewed on: 10th October 2021

Up front information. Straightforward.

So easy to get a three year deal. Reviewed on: 9th October 2021

Confident and professional when you need it

Nobody wants Insurance - right up to the time you NEED it. In my case excellent handling from start (0300hrs) to a prompt resolution. I have no hesitation in recommending SAGA motor insurance. Friendly and professional throughout. Reviewed on: 9th October 2021

First class service

Great help and support when choosing our annual home and car insurance. Reviewed on: 9th October 2021

Motor Insurance Topics

I have always found the staff to be very helpful and they have always advised me on which insurances packages would suit me best for my requirements. Reviewed on: 9th October 2021

Great Offer

Contact with the Saga Team is always First Class. Knowledgeable, helpful and always polite. Couldn’t ask for more. Reviewed on: 9th October 2021

No nonsense

Actually spoke to a sensible person who asked all the right questions without prompting. I felt reassured and valued. Reviewed on: 8th October 2021

excellent service

catering for all needs,giving an excellent personal service and choice with many added options available Reviewed on: 8th October 2021

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