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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9558 reviews)

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4.88

Based on 9,558 reviews, last reviewed 24th Mar 2026

97% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car Insurance Claims Excess Made Clear Car insurance clearly set out policy contents and benefits. For example policy maybe more expensive than other providers though accidents claims exces... Read more Reviewed on: 24th March 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9558)

Review of the Saga, Car insurance:

Experience and Value

Sometimes less said is more and with Saga, the customer experience and engagement was excellent coupled with great value for money. Loved the 3 year fixed price promise! Reviewed on: 29th September 2021

Car insurance

Cheapest and gives you more plus friendly and polite sales people Reviewed on: 5th October 2021

Straight forward and easy to use.

Saga staff are always helpful, knowledgeable and pleasant to deal with. Reviewed on: 5th October 2021

Excellent service under revised management, back to the good old days

Even during covid difficulties phones were answered well and the usual service prompt and efficient Reviewed on: 5th October 2021

The staff were friendly, knowledgeable and helpful.

The service was excellent, but like the whole industry, age was a negative factor in the quote. Reviewed on: 5th October 2021

Peace of mind.

Following a recent 'bump' everything was dealt with quietly and with no fuss. Once reported there were no further worries. Reviewed on: 5th October 2021

Excellent service and value for money

I have held a SAGA car insurance policy for a few years and have always found the staff friendly, helpful and efficient whenever I have had to call them. The policy premium being held for three years also ensures value for money. Reviewed on: 5th October 2021

Good Value

Reasonable cost for comprehensive insurance for an old car and for my age (75) Reviewed on: 5th October 2021

Trouble free claiming

My claim was dealt with by a single person who was very helpful and involved one phone call only Reviewed on: 5th October 2021

First class

Was informed most efficiently about my car policy, Reviewed on: 5th October 2021

Efficient smooth service

Having been with SAGA for several years, there is no doubt one feels at ease when driving, comfortable in the knowledge all aspects are covered. As soon as the renewal notice arrives, no hesitation - just say "yes please"! Reviewed on: 5th October 2021

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