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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Easy to complete, good price.

Easy to complete, good price. Seems to provide the level of cover that only the top company’s provide Reviewed on: 26th September 2025

Great communication and fairness

I have been with Saga motor insurance for a good few years and I have found them to be very fair and great at communicating. Reviewed on: 26th September 2025

Extremely good service and price for our car insurance.

Extremely good service and price for our car insurance. Reviewed on: 26th September 2025

Easy to understand

everything has run very smoothly. Reviewed on: 26th September 2025

Very professional and courteous customer service.

Very professional and courteous customer service.Saga have been trading for years and as such bring an element of trust and reassurance. Reviewed on: 26th September 2025

Quick and so very easy well worth the money.

Quick and so very easy well worth the money. Reviewed on: 26th September 2025

Needed to add 2 drivers.

Needed to add 2 drivers. Rang up and advised after discussion that adding them for 12 months would be better than just 2 weeks. Policy renewal not due for 3 months but when we looked at starting a new policy with 4 drivers on from the date I wanted the 2 extra drivers to be added it worked out very competitive and indeed a 'no brainer'. So renewed my policy. Reviewed on: 26th September 2025

Easy to access and arrange online.

Easy to access and arrange online. Reasonable price when compared to other lesser known companies and better than some better known companies. Suits my requirements. Reviewed on: 26th September 2025

Your staff were very helpful when I renewed my car i...

Your staff were very helpful when I renewed my car insurance, made sure I understood everything and that I had all the appropriate cover that I needed Reviewed on: 26th September 2025

Fixed price foe 3 years

Similar cover to previous insurer, significantly cheaper and fixed for 3 years Reviewed on: 26th September 2025

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