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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9558 reviews)

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4.88

Based on 9,558 reviews, last reviewed 24th Mar 2026

92% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car Insurance Claims Excess Made Clear Car insurance clearly set out policy contents and benefits. For example policy maybe more expensive than other providers though accidents claims exces... Read more Reviewed on: 24th March 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9558)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Great car insurance

With the cover given hard to beat Reviewed on: 30th September 2021

Helpful with some good offers

Good customer service. At a really excellent price, with all their insurance products. Reviewed on: 30th September 2021

Great company

Easy to apply for car insurance. Kept informed all the way through, and a good price too. Also receive news letters to be kept up to date. Reviewed on: 30th September 2021

Satisfied Customer

have car, home and have had travel insurance very satisfied Reviewed on: 30th September 2021

i FEEL CONFIDENT WITH MY POLICIES WITH SAGA.. I HAD A WATER PIPE BREAK IN THE NIGHT, AND NEIGHBOURS CAME TO MY RESCUE. SPOKE TO SAGA FOLLOWING DAY., AND FROM THEN ON IT WAS PAIN SAILING AND THE BUILDING WORK COMPLETE AND PAID FOR. THANK YOU SAGA

I was very satisfied with the service received from Saga Reviewed on: 30th September 2021

New Car Insurance Customer

Very pleased with the terms of my new policy plus the options that are available I really enjoy the customer contact updates from Saga Reviewed on: 30th September 2021

Best price insurance

Saga insures my car at a better price than an insurance agent could find. Reviewed on: 30th September 2021

Very competitive easy to organise

I'm a first time buyer of Saga car insurance and I was really surprised to find them best for price based on my needs. Application was easy and very quick and their after sales support is very informative. A thoroughly professional outfit. Reviewed on: 30th September 2021

Great insurance at a great price

Love the communication and feed back Reviewed on: 30th September 2021

Nothing is to much trouble.

Very helpful personnel.Really knowledgeable about the products available. Take the time to explain all aspects of the insurance, in plain English. What ever you ask. Nothing is to much trouble. This is a welcome change , compared with some companies. Reviewed on: 30th September 2021

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