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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9560 reviews)

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4.83

Based on 9,560 reviews, last reviewed 24th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Car Insurance

Excellent service, information passed over in nice and polite manner and no rush regarding any questions. Would highly reccomend. Reviewed on: 30th September 2021

Affordable, good deal, friendly &efficient.

Spoke with a very nice and very helpful lady who explained the whole jargon, as I am a pensioner this was very important to me, Thank You again. Reviewed on: 30th September 2021

First class help

I have found that staff are very helpful, advice is given very clearly. Friendly but professional. Reviewed on: 30th September 2021

No progress on requote

I have on three occasions requested SAGA to get requires for my car insurance, as it is far too high, but have had nothing back at all! Reviewed on: 30th September 2021

Trusted and reliable

Fair priced insurance policies from trusted company Reviewed on: 30th September 2021

Three worry free years

Fixed price for three years without any worries of price increases Reviewed on: 30th September 2021

Excellent, friendly service and value for money.

Very helpful and friendly staff. think that the three year fixed motor insurance is an excellent package and represents great value for money in my opinion. Any issues have been swiftly and efficiently dealt with. Overall, great support. Reviewed on: 30th September 2021

Competitive and approachable

easy communication and competitive pricing . Reviewed on: 30th September 2021

The test of a good insurance company

For the first time in years I have had to make a claim and the test of a good insurance company is in how they react when needed. Saga were very efficient and understanding, sorting everything very quickly the same day. Reviewed on: 30th September 2021

Quick service & very competitive price

on line system easy & quick to use, & quote was very competitive with excellent terms Reviewed on: 30th September 2021

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