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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9560 reviews)

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4.83

Based on 9,560 reviews, last reviewed 24th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Brilliant

Great customer service,thanks Saga Reviewed on: 30th September 2021

Helpful available good

Always helpful whoever you talk to Always available and easy to understand and there when needed, made to feel that they want to help Reviewed on: 30th September 2021

Excellent Service

You only get to know how good your Insurance Company is when you need to make a claim. After our car was hit by another which came through a red light it was collected from two days later and returned to us, fully repaired, after another week. Whilst our car was off the road we had full use of a loan vehicle. Absolutely superb service just when we needed it. Reviewed on: 30th September 2021

Wonderful helpful staff

Renewed my insurance over the phone. Wasn’t left listening to music. Answered by friendly and efficient staff member. Very informative. Very happy to recommend. Reviewed on: 30th September 2021

Great Deal

The Saga car insurance was very competative, met all my requirements and came with a 3 Year set price. Great! Reviewed on: 30th September 2021

Service

So far so good, no problems encountered . An efficient helpful service Reviewed on: 30th September 2021

Good Value for Money

Saga Plus Car Insurance 3-Year Fixed Price covers all our requirements, including travelling to Europe. I know where I stand financially for the next two years which helps me to budget! Reviewed on: 30th September 2021

Satisfied customer

Always ready to help and explain the finer details rather than just taking your money Reviewed on: 30th September 2021

Straight forward and clear

Easily contactable and reps always clear and understanding. Reviewed on: 30th September 2021

A safe product backed by a stable company

A Very fluent Team who are able to convince you that the product is genuine and at a price which is remarkably affordable Reviewed on: 30th September 2021

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