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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9560 reviews)

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4.83

Based on 9,560 reviews, last reviewed 24th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Car Insurance -

Very simple to establish cover required and that cover can be extended with a confirmed price for a period of 2/3 years. Reviewed on: 30th September 2021

Best insurance in the business!

No hassle first class service! Would recommend to anyone . Reviewed on: 30th September 2021

Great car insurance

Extremely comprehensive cover, excellent customer service, would always choose Saga Reviewed on: 30th September 2021

Customer Service

Whenever I have had contact with customer service regarding y car insurance, they have always been most friendly, polite and efficient Reviewed on: 30th September 2021

Saga there is no Saga

Can't fault this company, straight through to an English speaking advisor,who will go through everything with easy and give you the best cover for the very best price,what more could you want Reviewed on: 30th September 2021

excellent service

polite helpful &knowledgeable pleasant to speak to Reviewed on: 30th September 2021

Competitive prices

Competitive prices held for 3 years. Can speak to a human being on phone. Prompt service. Reviewed on: 30th September 2021

Helpful insurance company

I've had a variety of saga insurance: car, travel and house. Always found saga to be helpful however, I have yet to make a claim. Reviewed on: 30th September 2021

I get 365 day European cover.

With Saga you get automatic European cover. Other insurers give 28 days and expect you to pay for extra days. Reviewed on: 30th September 2021

Best Ever

Saga cares and puts the customers first unlike other insurance companies I have been with Reviewed on: 30th September 2021

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