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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

33% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Good service.

Good service. Not pushy sales staff. reasonable price Reviewed on: 26th September 2025

Always found the staff very helpful and reassuring.

Always found the staff very helpful and reassuring. Especially after a roadside accident. Communication was instructive and accurate. Reviewed on: 26th September 2025

Friendly and helpful service.

The agent to whom I spoke on the phone, was supportive, knowledgeable and friendly. Reviewed on: 26th September 2025

Answered the phone pretty promptly and were realky h...

Answered the phone pretty promptly and were realky helpful. This year is cheaper than last year, so very pleased Reviewed on: 26th September 2025

They have been fine and provided a good value quote

They have been fine and provided a good value quote Reviewed on: 26th September 2025

When I rang Saga for a quote my call was answered st...

When I rang Saga for a quote my call was answered straight away. The lady I spoke with was extremely helpful and talked me through all the policies. She was extremely patient. I have stayed with Saga ever since ax their customer service is excellent. Reviewed on: 26th September 2025

Always had excellent service from Saga Car Insurance...

Always had excellent service from Saga Car Insurance for many years. Pop Reviewed on: 26th September 2025

It was very easy to talk to a person which...

It was very easy to talk to a person which was great Reviewed on: 26th September 2025

Sherlock’ s insurance.

Elementary dear Watson. It’s Saga. Reviewed on: 26th September 2025

All I can say is that they are really good.

All I can say is that they are really good. Reviewed on: 26th September 2025

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