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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9560 reviews)

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4.83

Based on 9,560 reviews, last reviewed 24th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Car insurance

A great product, with high levels of cover, with a three year price guarantee. Thus enabling us to budget our spend on this type of product. Reviewed on: 30th September 2021

Excellent Insurance Cover Package and Customer Service

Minor issue I had with my online renewal was sorted out efficiently by the support team. Reviewed on: 30th September 2021

Couldn't do better.

Car and house insurance. Great value for money backed up with good customer service and a very useful app. Reviewed on: 30th September 2021

Best Price Car Insurance

Best price car insurance deal. So good, I enccouraged my partner to take out her car insurance. When requesting a quote, hers was the cheapest by far. Reviewed on: 30th September 2021

Excellent customer service

Following a claim, I received excellent comunication and the whole process was made very easy. Reviewed on: 30th September 2021

Excellent service

I have found Saga to be professional, responsive and knowledgeable in all my dealings with them. Reviewed on: 30th September 2021

Quality repairs

Someone reversed into my car while it was parked. It was so easy speaking to very pleasant people to get this fixed. I was given a courtesy car while my car was being repaired and the end result was my car looked like new. I would recommend Saga any day. Reviewed on: 30th September 2021

Excellent car insurance.

Good cover,polite service,and very helpful. Reviewed on: 30th September 2021

Easy to Talk To

I love that I can talk to a person easily without long waits. They are knowledgeable and helpful. I have had a change to my policy and I’ve had a claim and each process has been like a holding hand help. Also that I can have either online documents or paper in the post. Reviewed on: 30th September 2021

Even when they make mistakes they rectify them very quickly.

I recently insured another car with SAGA . At the same my husband was scrapping 2 of his collection of Alfa Romeos.The mistake was in the end date of my car as opposed to the end date of one of my car> Police Scotland sent me a letter detailing that my car insurance had ceased. So my husband spoke to an assistant who recognised where the mistake had been made. He corrected it and sent out new documents and also a communication stating that my was covered for the insurance required during the false end date. He also sent a letter detailing the reason for the mistake and that my was indeed covered for the required insurance. As my husband worked within the motor trade prior to his retirement, he was a fleet manager and has experiences of dealing with such occasions. The SAGA assistant spoke to me initially and I gave my husband permission to clear up this issue. Reviewed on: 30th September 2021

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