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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9558 reviews)

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4.88

Based on 9,558 reviews, last reviewed 24th Mar 2026

85% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car Insurance Claims Excess Made Clear Car insurance clearly set out policy contents and benefits. For example policy maybe more expensive than other providers though accidents claims exces... Read more Reviewed on: 24th March 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9558)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Very good and aliable

Realy great and good weavers and very under standing and great help when you phone ad good at expanding things to you recommend you take them on Reviewed on: 30th September 2021

Excellent Insurance experience

Efficient and friendly service. Value for money. Reviewed on: 30th September 2021

Best value by miles

As a working musician, it can be very difficult to find motor insurance that isn't horrendously over-priced. Saga is the exception to the rule. They offered me very competitive pricing for an excellent product. Reviewed on: 30th September 2021

Confidence

Professional and proficiency, three years price hold, and always a good and knowledgeable to speak with Reviewed on: 30th September 2021

Good value for money

My car insurance is good vale for money. Staff at Saga are always helpful and accommodating. When dealing with Saga the impression one gets is of a professional company that puts customers first. Reviewed on: 30th September 2021

Excellent

Easy to deal with, prompt and courteous service Reviewed on: 30th September 2021

Satisfied

Always available with sound advise and a caring attitude. Would always recommend Saga. No need to look elsewhere. Reviewed on: 30th September 2021

Excellent value

Found it so easy to buy my car insurance using the Saga website would recommend Reviewed on: 30th September 2021

Ssga

Great insurance company would recommend it to anyone Reviewed on: 30th September 2021

Exceptional

Quick, no-flannel business. I was given additional cover that no other company offered Reviewed on: 30th September 2021

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