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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9558 reviews)

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4.88

Based on 9,558 reviews, last reviewed 24th Mar 2026

85% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car Insurance Claims Excess Made Clear Car insurance clearly set out policy contents and benefits. For example policy maybe more expensive than other providers though accidents claims exces... Read more Reviewed on: 24th March 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9558)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Very efficient

Insurance arranged very quickly and efficiently. Reviewed on: 30th September 2021

Great to speak to a human being!

Rates are competitive for both car and home insurance, Saga is willing to work with you. I have been with Saga for over 10 years and have not been disappointed. Plus you get to speak to a human person!!! Way to go Saga! Reviewed on: 30th September 2021

Excellent value for money car insurance fixed for 3 years

Great customer service and value for money car lnsurance which has been fix price for 3 years plus a lot of other added benefits, would highly recommend. Reviewed on: 30th September 2021

Considerate,friendly and good value for money

I have had nothing but satisfaction from the saga team. Reviewed on: 30th September 2021

10 Star rating

Having insured with 3 other companies prior switching to Saga was a relief no year on year increase due to no claims thank you for taking care of us and just being fair Reviewed on: 29th September 2021

Excellent service and competitive prices

Excellent service and competitive prices. Really helpful and easy to deal with. Reviewed on: 29th September 2021

3 year fixed price

Good to know a 3 year decision made at a fixed price. Peace of mind! Reviewed on: 29th September 2021

Accolade

Always very efficient and a pleasure to deal with! Reviewed on: 29th September 2021

Customer Experience

From the 1st phone call to Saga the representative couldn’t do enough making sure I had thought of everything on my policy. They had made such a great impact on myself that when my Dad needed a new car policy I switched him to Saga. I have now took out home insurance for us both. If I was travelling I would also use Saga for my cover. Reviewed on: 29th September 2021

Fair Pricing

Competitive pricing. On renewal no massive price increase. Makes you want to continue insuring with SAGA Reviewed on: 29th September 2021

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