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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9560 reviews)

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4.83

Based on 9,560 reviews, last reviewed 24th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Top drawer

Excellent customer service and great prices compared to so many others out there. What's not to like about that combination? Reviewed on: 29th September 2021

Top quality insurance

Use Saga as it meets all my needs Reviewed on: 29th September 2021

Value for money

Been with saga for years, always been helpful and understand my needs, they have been a good solid company with a good track record. Reviewed on: 29th September 2021

Saga simplicity

Excellent service so easy to purchase my insurance at a 3 year fixed price many thanks for your guidance. Reviewed on: 29th September 2021

Car insurance

Very good service when I needed it. Everyone was very helpful. Reviewed on: 29th September 2021

Great Price and Service

I have been with Saga for around 10 years now and although I do look at other companies. I seem to end up going to Saga as for what I want and like for like they are very competitive and offer more for your money. Reviewed on: 29th September 2021

Good value and great service.

Have recently rejoined Saga for house and car insurance they were the best value for money. Reviewed on: 29th September 2021

Exceptional Service

Very professional and courteous with information and suggestions given with customers interest in mind. Best I have dealt with in over 40 years of motoring. Reviewed on: 29th September 2021

Excellent and Efficient

We had a claim and Saga were very quick and officiant in settling our claim. We were treated with empathy and it was an Excellent service we received. Reviewed on: 29th September 2021

Great Deal

Happy with renewal quote and continued good service. Price maintained for 3 years. Reviewed on: 29th September 2021

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