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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9558 reviews)

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4.88

Based on 9,558 reviews, last reviewed 24th Mar 2026

94% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car Insurance Claims Excess Made Clear Car insurance clearly set out policy contents and benefits. For example policy maybe more expensive than other providers though accidents claims exces... Read more Reviewed on: 24th March 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9558)

Great service when required .

I chose to renew my car insurance with Saga although it was not the cheapest I knew if required then the service would be great . Unfortunately I did have to make a claim although the incident was not my fault. The service was fantastic and was a peace of mind and the repairs to my car was spot on , no short cuts , was given a courtesy car while mine was being repaired and no exspence spaired. Reviewed on: 29th September 2021

First class service.

One simple phone call and my car insurance was set up. I decided to go for the three year fixed price cover which included everything I needed and more at great price. I’m very happy. Reviewed on: 29th September 2021

Great value & service

I would highly recommend saga for both car insurance and home insurance. In the last year I was unfortunate to have to make claims on both policies. The process was very simple and hassle free. The service was excellent and the follow up from saga was 1st class. Reviewed on: 29th September 2021

Very good product and service

Good personal information given and knowledge Reviewed on: 29th September 2021

Motor and Home and Content Insurance

I have now signed up with Saga for both Motor and Home Insurance. The process was so easy and straightforward. I did phone asking questions, and was very pleased with the response. Questions were answered quickly and with confidence. I was assured and happy. I am now on a 3 year fixed cost for Motor and Home Insurance. The beauty is I don’t have to do anything regarding insurance for 3years. Couldn’t be better. Reviewed on: 29th September 2021

Brilliant

We changed our car insurance company to Saga a few years ago. The customer service is brilliant. We had a slight hiccup earlier this year. It was totally sorted with a phone call. I was told that they would call be back on the Friday. True to form they did. Excellent company to deal with. Would and have recommended them. Reviewed on: 29th September 2021

Friendly efficient service

Competitive quote. Helpful telephone staff. Reviewed on: 29th September 2021

Friendly service

As a new member welcomed by very friendly staff. Reviewed on: 29th September 2021

Great insurance

Great company to go to for insurance and with great offers and lovely service to go with it Reviewed on: 29th September 2021

Excellent service provider!

SAGA has always been up front about costs and have been generous with their time. Politeness is paramount. Reviewed on: 29th September 2021

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