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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9560 reviews)

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4.83

Based on 9,560 reviews, last reviewed 24th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

best i could find

had no problems at all,they have just what i need,always helpful nothing is too much Reviewed on: 29th September 2021

Excellent service

The pleasure of actually being able to speak to a comprehensible human being within seconds of phoning is rare. It is possible with Saga and, when that human being is helpful and constructive, it adds to the pleasure of dealing with this company. Reviewed on: 29th September 2021

Value for money product

Having purchased a 3 year deal and checked on the 1st anniversary the price was still very competitive. Reviewed on: 29th September 2021

Excellent

Very helpful , incident with an animal (roebuck dear) garage advised by Saga for repair and respraying excellent Reviewed on: 29th September 2021

Fabulous

Saga insurance are brilliant, always there to help, honest and fair and respectful and and treat you like a human being not just a number. Solve all your queries straight away and I will always recommend them Reviewed on: 29th September 2021

Super service. Great price

good service from good British company at good comparable price to other large, rated companies Reviewed on: 29th September 2021

Good advice in detail

Very good at pointing out the various pro's and con's in the customer's interest. Always available on the phone for any queries. Reviewed on: 29th September 2021

Super service

Can’t fault the service received after a bump in my car! Reviewed on: 29th September 2021

excellent service

handle all queries very efficiently and quickly Reviewed on: 29th September 2021

fantasticularly marvellous

wonderfully superb wonderfully superb wonderfully superb wonderfully superb wonderfully superb wonderfully superb Reviewed on: 29th September 2021

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