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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9559 reviews)

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4.88

Based on 9,559 reviews, last reviewed 22nd Apr 2026

63% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9559)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Great Insurance Company

when i have to deal with saga , the process is so straight forward and the staff help you in ever aspect of the problem your having, until its been sorted, how many companys do this ? not too many in my experience and for that alone they deserve to be industry recognised, thank you. Reviewed on: 29th September 2021

First class company

Very easy to talk to saga , they are more than helpful Reviewed on: 29th September 2021

car insurance

very happy to be with sager no reason to change at the moment Reviewed on: 29th September 2021

Brilliant customer service

So quick and easy. Great customer service and support. Streamline products that are right for me. Reviewed on: 29th September 2021

it does what it says on the tin.

Old company that knows how to treat the old. Reviewed on: 29th September 2021

easy decision

from the start of enquiries to purchasing SAGA was there with advice, support and guidance with no pressure to sign Reviewed on: 29th September 2021

Great value

After spending ages shopping around I tried Saga as I have my household insurance with then. I was very surprised that it was one of the cheapest out there. There are cheaper companies but I have never heard of them. Saga is a trusted company. Reviewed on: 29th September 2021

COST EFFECTIVE

The SAGA website and rates were extremely efficient and cost effective. Reviewed on: 29th September 2021

There when needed

After my very first accident of 45 years driving, saga was there for me all the way. Reviewed on: 29th September 2021

Every car insurance need in one policy

Saga provides a comprehensive range of needs at a reasonable price within the one policy - named drivers, cover for European driving, contents, breakdown assistance all backed up by friendly and efficient advisers. Reviewed on: 29th September 2021

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