Write a review

Go to business site

Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9559 reviews)

View other Saga products

4.88

Based on 9,559 reviews, last reviewed 22nd Apr 2026

78% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

Read all reviews See your review

About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9559)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Saved me hundreds of pounds.

Excellent cover & cost which has saved me a lot of money. Reviewed on: 29th September 2021

Good service

No claim made so far and Hope never to need Jim. Reviewed on: 29th September 2021

Saga are first rate

I have both car and home policies with them, The prices are always competitive and their staff are always polite and helpful Reviewed on: 29th September 2021

People who care

I have been very happy with service and the deal I got. Reviewed on: 29th September 2021

No nonsense company

Professional insurers who adhere to price promises. Trustworthy company who keep you updated when necessary without bombarding customers with marketing. Reviewed on: 29th September 2021

Friendly and knowledgeable

I called to add recovery/ breakdown to my car insurance and the saga employee was exceptionally helpful. It was an easy transaction in a world where that is seldom the case. Thanks Reviewed on: 29th September 2021

Best one ever

I have had no problems with anything with my car insurance, recommend to anyone Reviewed on: 29th September 2021

Why go elsewhere?

Seniors need a bit of hand-holding at times and Saga provides the kind of support we need when things go wrong. I keep coming back to them so they must be doing something right. Reviewed on: 29th September 2021

very satisfied

We have used saga for house, car and travel insurance for several years and are happy to continue to do so. Reviewed on: 29th September 2021

Excellent

Great customer service and competitive pricing. Reviewed on: 29th September 2021

Do you have a different Saga product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Car insurance
from Santander 3.32 from 21 reviews
Car insurance
from Swiftcover 2.78 from 49 reviews
Car Insurance
from Cherished Vehicle Insurance 2.00 from 2 reviews

Want to see more from Saga?

Stocks and shares ISA
from Saga 5.00 from 1 reviews
Life insurance (discontinued)
from Saga 5.00 from 5 reviews
Van Insurance (discontinued)
from Saga 5.00 from 1 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub