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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9559 reviews)

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4.88

Based on 9,559 reviews, last reviewed 22nd Apr 2026

78% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9559)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Saga insurance

Great service simple and fast to deal with settled my clame for car right off in 48Hrs Reviewed on: 29th September 2021

Good company

Very efficient and friendly staff,nothing seemed to be to much trouble,any problems would be sorted with the minimum of fuss. Reviewed on: 29th September 2021

Easy & simple to deal with

Well done on still being a good company with real people!! Reviewed on: 29th September 2021

Excellent price, easy to set up and very pleased.

First time I have used Saga for my new car insurance and was very pleased how easy and fast it was to get a very competitive quote and sorted for 12 months. I very highly recommend Saga. Reviewed on: 29th September 2021

Yet again very easy smooth experience

Every year the saga experience gets easier and easier no fuss and great customer service Reviewed on: 29th September 2021

Very good personal service

Very helpful especially as I got married during COVID and my wife’s new surname was changed without any problem and to my surprise I received a small refund - totally unexpected Reviewed on: 29th September 2021

Excellent price and service

Joined Saga for my car insurance and breakdown cover when i turned 50. They were cheaper than my previous insurers and i got a fixed 3 year deal which means my payments won’t go up. I’m extremely happy with my cover and have the added benefit of knowing that the price won’t increase. I get regular, informative emails. Excellent policy and service. Reviewed on: 29th September 2021

Great car insurance

Great insurance very professional Reviewed on: 29th September 2021

Excellent customer service

I have 2 car's that will be kept at same renewal price for three years Reviewed on: 29th September 2021

Very good service

To get three years insurance all for the same price is good in my eyes. Reviewed on: 29th September 2021

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