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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

78% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

a great service

have my car, my house contents, car breakdown cover ,all with great cover a a great price very contented customer , and loads of benefits , prize draws , holiday offers etc Reviewed on: 29th September 2021

Cannot be bettered

An excellent firm that I would 100% recommend. Reviewed on: 29th September 2021

Hassle free insurance

I have been using Saga Car Insurance for many years as well as their other insurance services. All are hassle free, but more importantly, when I have required to make a claim, it has been handled efficiently and quickly. I could not ask for more. Reviewed on: 29th September 2021

Top notch cover and support

Very easy to obtain the cover I required and at a very competitive premium. Reviewed on: 29th September 2021

Good customer service, very helpful

Sold 2 cars and bought one and it was all sorted in one day. Reviewed on: 29th September 2021

Excellent website

Easy to set up and good competitive prices. Reviewed on: 29th September 2021

Friendly & efficient

I've been with SAGA for 3 years now and have found the both friendly and efficient at all times, even when I had to make a claim which was dealt with a lot easier than with a past insurer. Reviewed on: 29th September 2021

Great Cover at a great price

Good value simple to understand cover, with many ‘options’ included, and offering a fixed 3-year pricing option. Excellent Reviewed on: 29th September 2021

Value and trustworthy

Love their policy of a 3 year low price fox. Nice to have a trusted insurer rather than just a faceless online Company with little or no human interface. Reviewed on: 29th September 2021

Car insurance

Everything was made easy and smooth Reviewed on: 29th September 2021

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