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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.89 (9557 reviews)

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4.89

Based on 9,557 reviews, last reviewed 18th Feb 2026

100% decrease in 5 star reviews

in the past 90 days

86% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

For my age group, best price. For my age group, best price and premiums are not artificially raised at renewal as they seems to be with many other companies. In my case actually lo... Read more Reviewed on: 18th February 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Car insurance reviews (9557)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Cover is modular and you can omit unnecessary cover...

Cover is modular and you can omit unnecessary cover to reduce the premium. Reviewed on: 26th September 2025

Very helpful and knowledgeable.

Very helpful and knowledgeable. Competitive price. Reviewed on: 26th September 2025

When needed they wear excellent, and handled all the...

When needed they wear excellent, and handled all the necessary arrangement to get work completed on time. Reviewed on: 26th September 2025

Let down by agreements between insurance companies

After we'd had a little bump in a car park, our insurance went up. However, a helpful sales lady at Saga helped reduce the increase. What annoyed me was that the bump happened when reversing out of a parking space we were struck by a passing car. Saga said their standard rule between insurance companies when reversing out of a parking space is that the fault is always that of the reversing car and not the car driving past. Therefore they would not fight our cause. Reviewed on: 26th September 2025

Excellent Customer service

Their help and support after an accident was excellent Reviewed on: 26th September 2025

Excellent service.

Excellent service. Excellent costing. Reviewed on: 26th September 2025

Great experience Easy to listen to advisor

Easy to listen to advisor who helps and offers genuine serices Reviewed on: 26th September 2025

always helpful.

always helpful. do not try to push you into something you don't want Reviewed on: 26th September 2025

Always been very happy with service and renewal prem...

Always been very happy with service and renewal premiums. I have also suggested to friends to get motor insurance quotes from Saga. Reviewed on: 26th September 2025

car insurance renewed and a good reduction in cost -...

car insurance renewed and a good reduction in cost -excellent Reviewed on: 26th September 2025

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