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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

It was very easy to process for this OAP!

It was very easy to process for this OAP! Reviewed on: 26th September 2025

Very well priced insurance and very helpful and know...

Very well priced insurance and very helpful and knowledgeable staff. Reviewed on: 26th September 2025

Another satisfied customer!

Having been quoted for my annual insurance from Aviva, I decided to look elsewhere. Saga’s quote was around half of the cost, for identical cover - if not slightly better! My parents were always happy with Saga, so it looks like I’ll be staying with them too! Reviewed on: 26th September 2025

Great value for all your need at your fingertips.

Great value for car insurance and best of all held at that price for 3 years can it get better yes, I home insurance and fix for 3 years too, and online Saga portal for all your needs and updates from your armchair.. Reviewed on: 26th September 2025

Combined Insurance Benefits.

Very well advised as to having both mine and my husband insurance through Saga because we saved premiums and avoided increases this year. Also got better recovery cover and replacement car cover in the event of accident / write offs. Reviewed on: 26th September 2025

An excellent price for insuring my car

An excellent price for insuring my car, and a 3 year deal. Last year I was unable to find another company to provide equivalent insurance for a lower price. Reviewed on: 26th September 2025

Cover is modular and you can omit unnecessary cover...

Cover is modular and you can omit unnecessary cover to reduce the premium. Reviewed on: 26th September 2025

Very helpful and knowledgeable.

Very helpful and knowledgeable. Competitive price. Reviewed on: 26th September 2025

When needed they wear excellent, and handled all the...

When needed they wear excellent, and handled all the necessary arrangement to get work completed on time. Reviewed on: 26th September 2025

Let down by agreements between insurance companies

After we'd had a little bump in a car park, our insurance went up. However, a helpful sales lady at Saga helped reduce the increase. What annoyed me was that the bump happened when reversing out of a parking space we were struck by a passing car. Saga said their standard rule between insurance companies when reversing out of a parking space is that the fault is always that of the reversing car and not the car driving past. Therefore they would not fight our cause. Reviewed on: 26th September 2025

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