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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9558 reviews)

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4.88

Based on 9,558 reviews, last reviewed 24th Mar 2026

94% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car Insurance Claims Excess Made Clear Car insurance clearly set out policy contents and benefits. For example policy maybe more expensive than other providers though accidents claims exces... Read more Reviewed on: 24th March 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9558)

Best Car Insurance Service Provider

It is so great to actually speak to an intelligent UK based person on the phone, without being forced to press endless buttons. Reviewed on: 29th September 2021

Great policy which allows me to change vehicle with no charge

Would highly recommend Saga to anyone for their house/car insurance Reviewed on: 29th September 2021

Always been fair.

The dealings I've had with Saga have always been been handled with speed efficiency and professionalism including a claim against another driver. Reviewed on: 29th September 2021

Good insurance provider

I've been with Saga a number of years, and find there advisors knowledgeable about al the products I have wanted to know about. You talk to real people and they can tailor make their products. Reviewed on: 29th September 2021

Excellent customer service

Saga were professional polite and very quick and kept you aware every step of the way for a claim Reviewed on: 29th September 2021

FRIEDLY AND RELIABLE

HAVE ALLWAYS BEEN HELPFULL AND POLITE Reviewed on: 29th September 2021

Excellent service and value

Every time I contact Saga, I always get top quality service. Everything well explained with no pressure. Reviewed on: 29th September 2021

Excellent customer care

Needed some advice from the customer care team… very efficient and mindful to my needs. Great service and answered immediately. I was not kept waiting. I would recommend this company to anyone looking for a great caring service. Reviewed on: 29th September 2021

Excellent

Car accident last year when someone rear ended me, car write off, with all the trouble this caused me Saga were excellent from start to finish. Quick and efficient. Reviewed on: 29th September 2021

Awesome company

We insire our car with Saga and have done for many years . The cover they provide gives us peace of mind .we changed cars recently and needed to contact Saga .The person I spoke to helped me through the process and in fact I ended up saving £300 due to the helpful guidance of the agent. I love that it's not an ' overseas' call centre and I can speak to someone who speaks English .... no multiple push button choices either .... wouldn't insure with anyone else. Reviewed on: 29th September 2021

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