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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9558 reviews)

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4.88

Based on 9,558 reviews, last reviewed 24th Mar 2026

95% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car Insurance Claims Excess Made Clear Car insurance clearly set out policy contents and benefits. For example policy maybe more expensive than other providers though accidents claims exces... Read more Reviewed on: 24th March 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9558)

Good value.

Used Saga for a while now. Very competitive. Reviewed on: 29th September 2021

changes to my cover

urgent changes were dealt with very quickly and efficiently by polite, helpful operative. Reviewed on: 29th September 2021

great company to do business with

from the start of apply for my car insurance online i was put at ease very professional staff with confidence Reviewed on: 29th September 2021

Totally professional

Unlike some competitors you really feel that Saga are interested in me as a customer and are not as simply following a script. It all feels so genuine and supportive. Thank you. Reviewed on: 29th September 2021

great co

saga is a very friendly co and always understands my needs. i cant fault them Reviewed on: 29th September 2021

Top service

Great value car insurance, telephone staff always helpful. Reviewed on: 29th September 2021

Always 100% given on enquiries and claims

I've always looked around for cheaper insurance but for an extra few pounds total peace of mind Reviewed on: 29th September 2021

When someone drove into the back of me and wrote off my car, Saga were amazing. Caring, efficient and quick to resolve any concerns I had. my car

I was so impressed with Saga's aftercare. Calling me several times to check I was ok. Talking me through everything with so much empathy. Amazing. Quick to respond when I broke down on another occasion. Brilliant Reviewed on: 29th September 2021

Better than most

Always a friendly voice on the phone willing by to help. No online crap Reviewed on: 29th September 2021

Great customer service

I have stayed with saga because their customer service is so good. You get to speak to a person, they explain things very clearly and go out of their way to find the best insurance. They are so easy to deal with. Reviewed on: 29th September 2021

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