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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

71% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Experience and Value

Sometimes less said is more and with Saga, the customer experience and engagement was excellent coupled with great value for money. Loved the 3 year fixed price promise! Reviewed on: 29th September 2021

Sympathetic and highly efficient staff.

The staff were most understanding at a time of stress and dealt with the situation in an efficient and senditive manner. The premium was very reasonable for the cover made available. The three year deal was most welcome. Reviewed on: 28th September 2021

Saga car Insurance

I have been with Saga for 5 years and have always found them to be a fair company Reviewed on: 28th September 2021

Great saga keep it up

Been with saga for a long time no need to change Reviewed on: 28th September 2021

Saga always, cheerful, helpful and competent.

In my dealings over the phone over many years, have always found Saga operatives very friendly and efficient Reviewed on: 28th September 2021

Incredibly helpful & very competitive

Incredibly helpful & very competitive. The advisor was worth her weight in gold! The whole experience encouraged me to as Saga to quote for my home insurance, they were so competitive I transferred my business to them after 11 years with my previous insurance company. Reviewed on: 28th September 2021

Competitive prices

I originally cancelled my auto renew car insurance thinking I would get a cheaper deal. I went on comparison sites, I was wrong and renewed with Saga yet again. Reviewed on: 28th September 2021

Good product and helpful staff

The product covered everything I expected and needed at a reasonable price. Staff were knowledgeable, friendly and helpful. Reviewed on: 28th September 2021

Full Cover

My Wife had her car written off a few years ago, Saga handled everything for us with no problems and it was all done so quickly, the staff were so helpful, we was very impressed that is why we have stayed loyal to Saga. Reviewed on: 28th September 2021

Assisting in more ways than one

Being able to discuss our policy in an unrushed and clear way, by telephone, is what we prefer. A personal service, assisting us with our questions and describing exactly the next step. Reviewed on: 28th September 2021

Very satisfied customer

Excellent customer service Very helpful customer advisor Reviewed on: 28th September 2021

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