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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

71% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Excellent service

The Saga employee who picked up my call was very helpful and friendly. They were able to answer all my questions. Reviewed on: 28th September 2021

Very good online Service

Great range for self amendment of car insurance cover during the Covid Pandemic Reviewed on: 28th September 2021

Polite knowledgable service

Always polite patient and helpful Reviewed on: 28th September 2021

Really good service

Excellent customer service, easy to get hold of by telephone. Good value. Reviewed on: 28th September 2021

Best customer service

Saga insurance agents always seem to care about the customer and his/her requirements as well as being keen to offer a competitive price. Reviewed on: 28th September 2021

Easy to deal with

So easy to deal with. Staff so vey helpful, easy to talk to and even I can understand. Thank you Reviewed on: 28th September 2021

Good service and good price

I chose the 3 year deal and it was very competitive and great value for money. Reviewed on: 28th September 2021

not the cheapest, but quality and reliability really count

I have had car insurance with Saga for a number of years, Never given me any problem. Telephone service easier than other companies I have dealt with in the past. Reviewed on: 28th September 2021

No Problem too Big

I have had some problems with my vehicle and always been sorted out quickly plus a small accident which was sorted without any trouble for me Oh and my cracked windscreen sorted the next day Excellent Service Thank You Saga Reviewed on: 28th September 2021

Brilliant

Very professional and polite, could not have done more for me, very good price, and helpful on car change. Reviewed on: 28th September 2021

Competitive

Good value for money. Excellent cover. Reviewed on: 28th September 2021

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