Write a review

Go to business site

Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

View other Saga products

4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

50% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

Read all reviews See your review

About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Excellent product

With year long European cover this insurance is affordable, easy to obtain and offers a real sense of security. Reviewed on: 28th September 2021

simply the best

Saga Insurance is the best insurance company I have used out of many in the last 50 years simply the best Reviewed on: 28th September 2021

Faultless

Saga throughout the last year have been super efficient. I asked for a paper copy of my insurance certificate and received one, two days later. Easy to understand documents and , a friendly but efficient customer service. The personal are based in this country and are easy to reaching understand and given my more mature years that is a bonus. I have no hesitation in recommending Saga to all my friends. As the song goes ‘ Don’t ever change’ Reviewed on: 28th September 2021

Excellent service & price

Very good web site, helpful people, very good cover for price I paid Reviewed on: 28th September 2021

Excellent customer service and best price

Not only was I quoted the best price by far, the whole customer service was a pleasure to deal with. Reviewed on: 28th September 2021

Excellent service, listened and dealt with issues.

Minor accident that was unfortunate but dealt with promptly and efficiently. Reviewed on: 28th September 2021

Great service

Very good service and rate was competitive Reviewed on: 28th September 2021

Ticks all the boxes

Quick, easy and efficient with helpful call centre operators Reviewed on: 28th September 2021

Saga Champions the clients

My car was struck whilst parked outside my home. The repairers had two unsuccessful attempts to repair the damage. They didn't, they told lies. Saga commissioned an individual assessor who upheld my complaints. My car was successfully repaired by another firm. I was supported through this long anxious period. I was amazed to be given compensation without ever requesting it. I consider this excellent service which I have never received elsewhere. Reviewed on: 28th September 2021

Competitive and 3year fixed price makes budgeting easy

Easy access to Saga no long waits and agents are always polite and helpful. Reviewed on: 28th September 2021

Do you have a different Saga product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Car Insurance
from Legal and General 4.80 from 5 reviews
Car insurance
from Santander 3.32 from 21 reviews
LittleBox
from Admiral 1.84 from 35 reviews

Want to see more from Saga?

Stocks and shares ISA
from Saga 5.00 from 1 reviews
Life insurance (discontinued)
from Saga 5.00 from 5 reviews
Van Insurance (discontinued)
from Saga 5.00 from 1 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub