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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.86 (7542 reviews)

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4.86

Based on 7,542 reviews, last reviewed 28th Aug 2025

205500% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Doesn’t disappoint Easy website to get a quote and to view my documents. When I did call for some advice the customer assistance was very professional and knowledgeable.... Read more Reviewed on: 28th August 2025

Latest lowest rating:

1

Quote 65% more than current reinsurance. Quote 65% more than current reinsurance. Are Saga milking the aged? Reviewed on: 18th August 2025

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Car insurance reviews (7542)

Excellent service

Getting a quote last year was so easy, polite, courteous, clear English, no jargon. Reviewed on: 11th September 2020

A reliable company

I have always found staff to be very helpful and friendly. Reviewed on: 11th September 2020

Good value and excellent cover

I changed to Saga a few years ago. The policy suits my requirements and is excellent value. Importantly it is so much easier to speak to a real person rather than press buttons for different menus. Good customer service. Reviewed on: 11th September 2020

Great company

Competitive quotes, efficient, friendly staff, what more would you want in an insurance company?! Reviewed on: 11th September 2020

Reliable.

No claims yet but feel confident that if I had to claim it would be honoured. Reviewed on: 11th September 2020

Great car insurance

Very good customer service. Have been with them for years. Reviewed on: 11th September 2020

Professional company

The product offered is probably one of the best on the market at a fair price. I have total confidence in Saga. Reviewed on: 11th September 2020

The Extra Mile

Apart from getting a great deal financially , I received excellent customer service when I made an enquiry a couple of weeks ago. The adviser was unable to locate the required information In the system so contacted the underwriters to discuss my needs - she went the extra mile ! Reviewed on: 11th September 2020

There when I need them

When I needed to call on a Sunday morning, a very sympathetic person answered. Whenever I’ve needed to ask a question, the advice or the answer is always explained carefully, thoughtfully and politely. Reviewed on: 11th September 2020

Good rating and customer service

I have used Saga before for Car Insurance and House & Contents. Always are very helpful and the process is easy. I always go back to them because they include much more than others do. Reviewed on: 11th September 2020

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