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Saga: Car insurance reviews

View other Saga products
4.83
Based on 11,340 reviews, last reviewed 4th Sep 2026
83150% increase in 5 star reviews
in the past 90 days
1100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Can speak to a human whom I understand I like that when I phone to renew I always speak to a person whom I can understand Reviewed on: 4th September 2026
AMV's avatar
AMV

Latest lowest rating:

1

Ain't got a clue they add lower amounts what you veh... Ain't got a clue they add lower amounts what you vehicle is worth even though car is with alot more am leaving them after 2 years of failings and cos... Read more Reviewed on: 1st September 2026
Peter's avatar
Peter
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About this product

Saga offers three levels of car insurance for people over 50: Saga Plus, Saga Select and Saga Standard.

With Saga Plus, you can expect to pay the same price for two years if there are no changes. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Car Insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Car insurance reviews (11341)

Easy to deal with

4
Moving to Saga and getting the policy set was easy and cheaper than renewing with current provider Reviewed on: 29th September 2021
Stevehealth's avatar
Stevehealth

The Human Touch Feels Good

5
Oh the relief of phoning up with a question and finding that you are able to talk to a human being. Saga provides a great telephone service. You speak to an intelligent human being who listens to your question and answers it. A one-step solution! Unlike the dreaded AI chat options or FAQs etc where so often you can't find the information needed or your problem doesn't fit neatly into one of the "typical" issues. My vote goes for the human touch. Well done Saga! Reviewed on: 29th September 2021
Margret Barnes's avatar
Margret Barnes

Value for money

4
Friendly service and problems solved Reviewed on: 29th September 2021
tracyharte2harte@gmail.com's avatar
[email protected]

Willing to consider premium changes

5
Found increase in premium too high. Staff willing to advise and adjust to an acceptable rate Reviewed on: 29th September 2021
C..A. Forf's avatar
C..A. Forf

Car insurance excellent service

5
Excellent customer service if you need them for anything further they help you and they sort it straight out brilliant job thank you very much I’ve been with them for 16 years Reviewed on: 29th September 2021
Carole's avatar
Carole

First class!

5
First class service! Extremely friendly, helpful and knowledgeable customer service advisors. None are 'pushy' and all take time to explain everything. I've used Saga for a few years now, and I'm a committed customer. It's really good to know the head office is in Folkestone Kent - (great place to live, I know it well). Carry on as you are Saga! Reviewed on: 29th September 2021
Tracy Healey 's avatar
Tracy Healey

Great service.

5
Up dated my breakdown cover was dead simple. Reviewed on: 29th September 2021
Mike's avatar
Mike

Competitive rates.

5
Very happy with quotes i receive, customer services are always very helpful. Reviewed on: 29th September 2021
paulhassell's avatar
paulhassell

Value for money

5
I switched to Saga's car insurance as it offered me the same cover as other companies, better road side assistance and for a much lower premium. I have had to call roadside assistance on one occasion and my problem was resolved promptly by a polite, pleasant and patient assistant. I don't think I ever need to look elsewhere to insure my car. Reviewed on: 29th September 2021
Aftab Ali's avatar
Aftab Ali

Excellent service and good advice

5
I have used Saga for my car and home insurance for several years, for the past 3 years I have been very satisfied Reviewed on: 29th September 2021
Carol Cheeman's avatar
Carol Cheeman

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