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Saga: Car insurance reviews

4.88
Based on 9,560 reviews, last reviewed 24th Apr 2026
33% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026
M E's avatar
M E

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026
Linda's avatar
Linda

About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

1
2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

High quality low cost

5
Enquired about the insurance cost of a new car mid term. They reasseed my current car, reducing my premium by 50% without changing the terms of my policy. That price is guaranteed for 3 years absolutely amazing. Reviewed on: 25th September 2021

Best for insurance

5
Great prices, loads to keep you posted and interested all month, nice that they have your back and show their interest all the time. Have both cars insurance with them Reviewed on: 25th September 2021

Efficient and Fair

5
The guarantee not to increase prices at renewal for existing customers is worth so much in the present climate. Reviewed on: 25th September 2021

Saga car insurance offers competitive prices and excellent cover tailored to your individual requirements

4
Saga car insurance offers good value and can be tailored to your requirements is easy to renew annually and professional helpful and efficient and understanding when you need to report an incident and make a claim. Reviewed on: 25th September 2021

Amazed

5
Quick, simple and an amazing price Reviewed on: 25th September 2021

Always excellent service

5
When contacted they have always responded efficiently and quickly being helpful at all times. Reviewed on: 25th September 2021

Good quality and value for money.

3
After looking at different companies Saga was the best all round deal. Reviewed on: 25th September 2021

Competitive prices and excellent service.

5
I have held Saga car insurance for some years now as, whenever it comes up for renewal, they always match and beat competitors' prices. Helpful staff make ringing them a pleasure - always receive excellent personal service. Reviewed on: 25th September 2021

Very good service

5
Friendly, knowledgable staff, and with a very good service. Reviewed on: 25th September 2021

Peace of mind for 3 years

5
Great cover. Straightforward. Speak to real people. Reviewed on: 25th September 2021

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