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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

33% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Experience and Value

Sometimes less said is more and with Saga, the customer experience and engagement was excellent coupled with great value for money. Loved the 3 year fixed price promise! Reviewed on: 29th September 2021

Excellent car insurance service

We have held saga car insurance for many years and the quality of customer service has ways been excellent. Reviewed on: 25th September 2021

Quality customer service

From speaking to an actual person to us having a problem whilst in France. Attention excellent. Customer service operatives, helpful and friendly. Reviewed on: 25th September 2021

Simons review

Company is very easy to talk to and always very helpful. Reviewed on: 25th September 2021

Friendly Insurance

I look at various insurers at time of renewal and have always found Saga an easy and straightforward company to deal with. Their friendly staff are their greatest asset, taking me through the complexed minor details so I can understand the differences between different insurances and insurers, enabling me to make an in formed decision. Long may it continue! Reviewed on: 25th September 2021

Good value & communication

Left Saga to insure with another company but pleased to come back for good value & excellent service Reviewed on: 25th September 2021

Great service

Friendly customer service, great 3 year package with no price rises and really good communication Reviewed on: 25th September 2021

Service.

Prompt service and advice from the Rep'. Cost compatible with other providers. Will include in Car Ins' enquiry for 2020. Unfortunately Home Ins' not competitive this time around. Reviewed on: 25th September 2021

Super simple

Easy to set up. Easy to change, if you buy a new vehicle. Competitively priced. Great customer service operatives. Reviewed on: 25th September 2021

Great insurance company

Saga are fantastic from start to finish and nothing is a problem.They really look after their customers.Prize draws competitions etc. Reviewed on: 25th September 2021

Best value from a 5 star trusted company

Customer services best I’ve experienced coupled with 3 year fixed price insurance ensures my continued loyalty to a trusted company Reviewed on: 25th September 2021

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