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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

33% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Great price, easy to set up

Received quote and set within minutes-so easy. Extremely competitive price, which couldn't be beaten. Reviewed on: 20th September 2021

Great cover & service

Great cover & service - very happy Reviewed on: 20th September 2021

Excellent

Excellent on the phone to help you with any questions Reviewed on: 20th September 2021

Claim sorted quickly and beyond expectations

Needed to claim after accident total right-off. Issues sorted quickly with no hassle and money in bank well in advance of when needed. Person I dealt with was concerned about my health as well as settling the claim. Reviewed on: 19th September 2021

Easy to navigate web site.

Super company, when someone ran into the back of my car whilst I was stationary, the claim and repairs were sorted quicky and efficiently. Reviewed on: 19th September 2021

Excellent service.

Easy to contact and obtain advice on price. Reviewed on: 19th September 2021

efficient service with good three year deals

the service is very competitive with other insurers with some good deals which are explained very well Reviewed on: 19th September 2021

i have had your insurance for my car and house and am very happy with it thank you

if i need you you are there for me and very easy to get hold of you and i no i have your help thenk you Reviewed on: 19th September 2021

The three year insurance treat

Happily, I have not needed to make a claim in my first two years but I feel safe, should I need, that I shall be well looked after. Reviewed on: 19th September 2021

Very fair

Saga do what they say they will do Reviewed on: 19th September 2021

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