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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

33% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

All round good service

Been with saga a few year. May not be the cheapest but their service compensates for price Reviewed on: 11th September 2021

Insurance rot me

Just the insurance I needed at the right price. Reviewed on: 11th September 2021

Easy

Good value for money better than the holiday site this works Reviewed on: 11th September 2021

Excellent Service

Quality service from agent during Covid. Knowledgeable , warm and friendly. Competitive price fixed for 3 years. Reviewed on: 11th September 2021

Fast and efficient

A fast and efficient company dealing with my insurance policies. Very helpful workers too. Reviewed on: 11th September 2021

Very good value 3 years

My 3years value on change no increase in £ per year Reviewed on: 11th September 2021

All round good value!

Pundits tell you not to renew your motor insurance automatically! For the first time in my life, I have done just that with Saga! I tried all the usual websites to beat the quote, but by the time I added all that Saga provide nobody could compete! You live and learn! Saga it is! Reviewed on: 11th September 2021

Reliable company

They were understanding and helpful when needed. Reviewed on: 11th September 2021

Just excellent

Easy to deal with and the cover I need…great service all round…thank you. Claim process has excellent communication at every stage. Reviewed on: 11th September 2021

Best insurers

We have been with them fir a while but always check prices before we renew. This time we have gone for their 3year offer. Reviewed on: 11th September 2021

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