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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

33% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Best product available to suit my needs

I travel to France frequently and Saga insurance satisfies my needs by not restricting the time in France or having to notify when I travel. Also the insurance cert is in joint languages Reviewed on: 6th September 2021

GREAT COVER

Saga have always been a good insurer to be with and provide excellent service for a competitive price. They go out of their way to give you care and attention and always go the extra mile for you. Reviewed on: 6th September 2021

Love Saga

Saga have great prices and customer service Reviewed on: 6th September 2021

Courteous and efficient

Always helpful with any and all enquiries Reviewed on: 6th September 2021

Competitively priced fully comp cover

Been with SAGA for years as they offer good insurance cover with UK operators who know their stuff. Reviewed on: 6th September 2021

Very good experience

I much prefer talking with someone so I was very grateful that I could renew my car insurance by talking directly with a Saga advisor. She answered all my questions courteously and when I mentioned a change in my circumstances she was able to advise that this would mean a reduction in my premium which she was able to immediately implement. A weight off my mind that my car was covered for another year and some savings too. A personal touch that made me feel a valued customer. Reviewed on: 6th September 2021

Surprisingly the cheapest and hopefully the best

Saga beat my current car insurance renewal price by £70 which was supposedly the lowest that others were prepared to go Reviewed on: 6th September 2021

Helpful and honest

I have always found the staff at saga to be extremely helpful and ready to explain and more importantly listen to my questions when I need help. Reviewed on: 5th September 2021

Have been with Saga Car Insurance long time Reliable

Reliable, Friendly. With Saga many years. Reviewed on: 5th September 2021

service

always helpful and friendly always got time to go things to make sure you have everything Reviewed on: 5th September 2021

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