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Saga: Car insurance reviews

4.88
Based on 9,558 reviews, last reviewed 24th Mar 2026
96% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Car Insurance Claims Excess Made Clear Car insurance clearly set out policy contents and benefits. For example policy maybe more expensive than other providers though accidents claims exces... Read more Reviewed on: 24th March 2026
Jamie S's avatar
Jamie S

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026
William C's avatar
William C

About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Car insurance reviews (9558)

Every thing dealt with in a most professional manner

4
When I had my car accident Saga dealt with everything taking all the worry out of the situation. Reviewed on: 3rd September 2021

Great service and a good price

5
Saga service is great and the reward program is first class and the price has not gone up Reviewed on: 3rd September 2021

Excellent value and first class service.

5
We insure two cars with Saga and the premiums are the best we have found. The policy documents are clear and available on paper or electronically. We each had a policy change to make this year and (refreshingly) found the call centre wait very short and the service pleasant and efficient. Reviewed on: 3rd September 2021

Very friendly service

5
Didn’t have to wait long on the phone and got good knowledgeable staff who dealt with everything Reviewed on: 3rd September 2021

Exceeds Expectations

5
Saga takes time to listen to the customer's needs and then provides it! Fulfilling and exceeding expectations. Reviewed on: 3rd September 2021

Flexible & Negotiable

5
Saga customer service are always prepared to listen and negotiate to provide their customers with a product that meets their needs , be it cost or cover.”S”atisfaction, “A”proved, “G”uaranteed, “A”ssurance. (SAGA) Reviewed on: 3rd September 2021

Excellent cover for an excellant price

5
Polite and efficient advisors, not sales people, gave us the product as required Reviewed on: 3rd September 2021

They do what they say

5
Really helpful contact centre. Made taking car insurance out very easy. Fixed price for 3 years. Advised what would happen next and it did.Super satisfied. Reviewed on: 3rd September 2021

Quick & Easy

5
Three year fixed term fixed price car insurance was quick n easy and good value when compared with other leading insurance companies. Reviewed on: 3rd September 2021

Great price

5
Great customer service and a great price Reviewed on: 3rd September 2021

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