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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

33% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Experience and Value

Sometimes less said is more and with Saga, the customer experience and engagement was excellent coupled with great value for money. Loved the 3 year fixed price promise! Reviewed on: 29th September 2021

Very competitive Car Insurance

Saga beat my existing car insurance by 50% , and that included recovery. Reviewed on: 14th September 2020

Good cover. Good price, Great customer service.

As in the title, I got the cover I wanted, at a good price (fixed for 3 years). on the two occasions I have called Saga the service and information I have received has been excellent. Reviewed on: 14th September 2020

Spot on

Easy to follow and good prices and would recommend to others Reviewed on: 14th September 2020

Lovely people to deal with and competitive.

It has been a good experience from first contact to follow up. Reviewed on: 14th September 2020

Great service

Great to talk to the Saga team rather than a computer. Great service and cheaper than my previous company Reviewed on: 14th September 2020

always helpful and willing to negotiate

been a customer for a number of years with home/car insurance [ no claims ] pity about holiday costs from Scotland. Reviewed on: 14th September 2020

Prompt response, clear documents, efficient claim handling

On the occasions where I have needed to progress a claim, the response has been quick & efficient. The repair outlets provided by Saga have been helpful as have the courtesy car hire companies. Reviewed on: 14th September 2020

Great customer service-how it should be but rarely is!

No problems renewing hubby's car insurance. Competitive price & friendly agent as always equals happy customer! Reviewed on: 14th September 2020

Good service. Easy to talk to. Friendly and not forceful

Sound advice. Easy to exchange views with. Sociable and understanding. Reviewed on: 14th September 2020

The best deal

This is the best insurance company I have dealt with in years. Friendly staff, easy to deal with both Online and on the telephone, quotes are honest and affordable and they do what it says on the tin. Reviewed on: 14th September 2020

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