Write a review

Go to business site

Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

View other Saga products

4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

33% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

Read all reviews See your review

About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Safe secure and friendly

I had no issues at all, very professional Reviewed on: 13th September 2020

excellent service

easy to use online service and when needing to make contact by telephone able to talk to with English speaking advisers who are very helpful in answering any questions or concerns regarding car & home insurance Reviewed on: 13th September 2020

Knowledgeable staff

Everyone is always very helpful, very patient and put no pressure on customers regarding their products. Reviewed on: 13th September 2020

Good value excellent service

Very easy efficient polite service. Also excellent value for cover provided. Reviewed on: 13th September 2020

I have never had a problem with their booking

They have a extremely well endured package which I have always found to be factual and easy to read and understand Reviewed on: 13th September 2020

Best Insurer I have had for a long while

Easy to deal with. British contact centre. Reviewed on: 13th September 2020

great communication product skills and the products themselves

super quick response to issues regarding claims and queries Reviewed on: 13th September 2020

ease to insure

ease to contact and ins at a good price Reviewed on: 13th September 2020

Saga car insurance

Fabulous service highly professional and very competitive. I always use Saga what more can I say only thank you Saga. Reviewed on: 13th September 2020

First class service

Went back to saga for a quotation and they beat everyone hands down, so we renewed. Reviewed on: 13th September 2020

Do you have a different Saga product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Car insurance
from Hastings Direct 3.03 from 682 reviews
Breakdown Cover
from RescueMyCar 3.00 from 2 reviews
Car insurance
from RAC 1.89 from 194 reviews

Want to see more from Saga?

Stocks and shares ISA
from Saga 5.00 from 1 reviews
Life insurance (discontinued)
from Saga 5.00 from 5 reviews
Van Insurance (discontinued)
from Saga 5.00 from 1 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub