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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (11244 reviews)

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4.83

Based on 11,239 reviews, last reviewed 29th Aug 2026

78650% increase in 5 star reviews

in the past 90 days

900% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

All made very simple and good value for money All made very simple and good value for money Reviewed on: 29th August 2026

Latest lowest rating:

1

Terrible customer service Rang to notify Saga that I have changed my address to a new house 2 miles down the road. I live in a rural area so I did not expect any changes to my ... Read more Reviewed on: 27th August 2026

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About this product

Saga offers three levels of car insurance for people over 50: Saga Plus, Saga Select and Saga Standard.

With Saga Plus, you can expect to pay the same price for two years if there are no changes. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Car Insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (11244)

5 star

Good all round company in all departments Reviewed on: 28th September 2021

Good device

Great service friendly knowledgeable staff Reviewed on: 28th September 2021

Excellent Customer Support

The day after I had taken out a policy with Saga, a car reversed into my bumper, never had this happened to me before. A truly caring and experienced claims handler called, took details and explained exactly the process. Brilliant support. Reviewed on: 28th September 2021

So easy to do business with

Reminders are timley, the on line & phone support is great and the price competative (excluding the fake discounts you get for moving of course) Reviewed on: 28th September 2021

Excellent servuce

I am very happy with saga, I have carvinsyrance and travel insurance, excellent service Reviewed on: 28th September 2021

Wonderful Insurer

Saga really are the tops, courteous, considerate, unfailingly helpful, and always a human voice when you phone. Reviewed on: 28th September 2021

Insurance for me

Always polite when contacted - helpful and caring. Great rates of insurance and always there when needed - what more could you ask for. Reviewed on: 28th September 2021

Car and home insurance

Both car and home insurance have been brilliant Reviewed on: 28th September 2021

Total reliabilitty

We have been with Saga for many years and changed our car a couple of times while with them, nothing is too much trouble and the new quotes are always really good compared to some companies. Reviewed on: 28th September 2021

Satisfied customer for insurance

Very good and helpful particularly the offer of 3 years no change in the price of the insurance. Reviewed on: 28th September 2021

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