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Saga: Car insurance reviews

4.88
Based on 9,443 reviews, last reviewed 1st Oct 2025
127633% increase in 5 star reviews
in the past 90 days
1700% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

SAGA Motor Insurance - Excellent SAGA Customer Service staff answer phone calls very promptly, and are always courteous & helpful. On my latest renewal, I was guided to a more compreh... Read more Reviewed on: 1st October 2025
Martin A's avatar
Martin A

Latest lowest rating:

2

Saga no longer good value for car insurance Car insurance premiums have generally decreased this year but mine with saga has increased by approximately 30%. I have regrettably moved to another s... Read more Reviewed on: 30th September 2025
Disappointed William 's avatar
Disappointed William

About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Car insurance reviews (9443)

First class service

5
One of the features I appreciate is the easiness to make personal contact without unrealistic telephone waiting times.Please keep it up Saga.Its very reassuring to know help or advice is minutes away. Reviewed on: 11th September 2020

Car insurance

5
Pleasant, friendly staff and easy to use on line. Reviewed on: 11th September 2020

Falco

5
I have always found your colleagues very friendly and helpful when I have needed to call them. Reviewed on: 11th September 2020

A real friendly voice to greet you and always competitive

5
My return dealing with you should inform you that your always competitive and easy to deal with.I look forward to seeing your next quote in the future regarding insurance Reviewed on: 11th September 2020

Good phone experience

5
No waiting to connect with Understandable people on phone explaining what I wanted. Reviewed on: 11th September 2020

Great team to deal with

5
I have been with saga for many years now, and have never been let down. Thank you. Reviewed on: 11th September 2020

You get to talk to real people without pressing several numbers and listening automatic answers

5
I find Saga very helpful as no need to go through several hoops when phoning and there are always very friendly people answering the phone. Reviewed on: 11th September 2020

Always on the ball

5
As always the right price and staff always very helpful Reviewed on: 11th September 2020

Terrific customer service if you should need to use them!

5
When I have needed to contact them to sort a problem they have always answered promptly and sorted the problem with professionalism and efficiency. Reviewed on: 11th September 2020

Excellent car insurance at a good price

5
I like the fact that I get a fixed price for three years. Reviewed on: 11th September 2020

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