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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (11202 reviews)

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4.83

Based on 11,200 reviews, last reviewed 28th Aug 2026

76800% increase in 5 star reviews

in the past 90 days

900% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

You can only judge an insurance company if you need... You can only judge an insurance company if you need questions to be answered, or worse still if you have to claim. SAGA has been incredible, their cu... Read more Reviewed on: 28th August 2026

Latest lowest rating:

1

Terrible customer service Rang to notify Saga that I have changed my address to a new house 2 miles down the road. I live in a rural area so I did not expect any changes to my ... Read more Reviewed on: 27th August 2026

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About this product

Saga offers three levels of car insurance for people over 50: Saga Plus, Saga Select and Saga Standard.

With Saga Plus, you can expect to pay the same price for two years if there are no changes. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Car Insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (11202)

Good telephone response

It is always nice to be able to speak to a human rather than an automated telephone system. Reviewed on: 26th September 2021

Excellent company to deal with

Car insurance made easy with very patient help on the phone when necessary Reviewed on: 26th September 2021

Fairly priced

British Call Centre, easy to understand website and documents. Fair to existing customers. Reviewed on: 26th September 2021

Fair company

Advises all cover and no pressure to buy Reviewed on: 26th September 2021

Well handled investigation and support.

I was hit by a car backing out of a driveway, owner not looking. Supporting me when the other insurance company wanted to share responsibility. It was not my fault. Reviewed on: 26th September 2021

Excellent company

I have found Saga to be an excellent company to deal with. Staff are attentive and polite, as well as being well informed and helpful. I highly rate Saga, having 2 cars and our house insurance with them. Reviewed on: 26th September 2021

Saved A Lot of Money

Shopped around for a deal on our 2 cars. Saga was by far best deal especially with 3 year fixed premium. Reviewed on: 26th September 2021

Not the cheapest

Saga were very helpful with the changeover period when I recently changed my car. Reviewed on: 26th September 2021

Good value

Guaranteed payment for 3 years, so easy to budget Reviewed on: 26th September 2021

Professional.

When assistance required the service received was prompt and full filled the policy provided. Reviewed on: 26th September 2021

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