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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (11201 reviews)

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4.83

Based on 11,200 reviews, last reviewed 28th Aug 2026

76800% increase in 5 star reviews

in the past 90 days

900% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

You can only judge an insurance company if you need... You can only judge an insurance company if you need questions to be answered, or worse still if you have to claim. SAGA has been incredible, their cu... Read more Reviewed on: 28th August 2026

Latest lowest rating:

1

Terrible customer service Rang to notify Saga that I have changed my address to a new house 2 miles down the road. I live in a rural area so I did not expect any changes to my ... Read more Reviewed on: 27th August 2026

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About this product

Saga offers three levels of car insurance for people over 50: Saga Plus, Saga Select and Saga Standard.

With Saga Plus, you can expect to pay the same price for two years if there are no changes. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Car Insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (11201)

Always Helpful

Saga Car Insurance is a very good comprehensive cover, wording is easy to understand and the staff are very helpful if you have any questions or need to make a claim. Reviewed on: 25th September 2021

Excellent service

Fairly priced and gold standard when I made a previous claim Reviewed on: 25th September 2021

No worries for 3 years

Having looked around for car insurance and breakdown cover for my car, I found SAGA was offering the guarantee of the same price for 3 years, this takes all the hassle each year. The staff are extremely friendly and knowledgeable when you speak with them. Reviewed on: 25th September 2021

Phones answered quickly by a person !!

Saga has given me very competitive quotes for the past few years. A bonus of this company is that there is always a friendly person at the end of the phone if you have a query. Reviewed on: 25th September 2021

On the Ball

A FEW YEARS BACK, SOMEONE RAN INTO OUR CAR, WE RANG SAGA AND WITHIN A VERY QUICK TIME, THEY CAME WITH A CAR FOR ME TO USE UNTIL MINE WAS MENDED. WITHIN A FEW DAYS, MY CAR WAS RETURNED AS GOOD AS NEW.. Reviewed on: 25th September 2021

Car with breakdown insurance

I have confidence in my saga insurance policies. Car,breakdown and house..THANKYOU Reviewed on: 25th September 2021

Top class journey

Great price along with excellent customer service and quality product Reviewed on: 25th September 2021

Impressive and considerate.

Easy to understand and offers a 3 year deal that removes the stress of having to renew every 12 months plus they cater for senior drivers. Reviewed on: 25th September 2021

Great Customer Services

The staff we have spoken to have always been helpful, polite and professional. Just what you want from an insurance company. Reviewed on: 25th September 2021

Friendly with Efficiency

Have both my wife's car and mine plus our home insured with Saga and also enjoy their variety of holidays. Reviewed on: 25th September 2021

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