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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

33% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Experience and Value

Sometimes less said is more and with Saga, the customer experience and engagement was excellent coupled with great value for money. Loved the 3 year fixed price promise! Reviewed on: 29th September 2021

Great company

Competitive quotes, efficient, friendly staff, what more would you want in an insurance company?! Reviewed on: 11th September 2020

Reliable.

No claims yet but feel confident that if I had to claim it would be honoured. Reviewed on: 11th September 2020

Great car insurance

Very good customer service. Have been with them for years. Reviewed on: 11th September 2020

Professional company

The product offered is probably one of the best on the market at a fair price. I have total confidence in Saga. Reviewed on: 11th September 2020

The Extra Mile

Apart from getting a great deal financially , I received excellent customer service when I made an enquiry a couple of weeks ago. The adviser was unable to locate the required information In the system so contacted the underwriters to discuss my needs - she went the extra mile ! Reviewed on: 11th September 2020

There when I need them

When I needed to call on a Sunday morning, a very sympathetic person answered. Whenever I’ve needed to ask a question, the advice or the answer is always explained carefully, thoughtfully and politely. Reviewed on: 11th September 2020

Good rating and customer service

I have used Saga before for Car Insurance and House & Contents. Always are very helpful and the process is easy. I always go back to them because they include much more than others do. Reviewed on: 11th September 2020

car insurance renewal

i am concerned at this years policy increased premium and the fees applied. I will be reviewing next years renewal with more investigations as to total cost etc. Reviewed on: 11th September 2020

Very good service

Whole experience great good value Reviewed on: 11th September 2020

Despite my advancing age, the agent was very patient and fully answered my questions.

My car renewal was an absolut doddle when theagent was mindful of my advancing years, a joy to have the cnversation. Reviewed on: 11th September 2020

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