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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Everything top quality service from start to finish

Everything top quality service from start to finish Reviewed on: 6th October 2025

Value for money

We bought a 3 year cover insurance for the last 9 years. With very small increases in the premiums. Good value for money Reviewed on: 6th October 2025

I have car insurance with sage.

I have car insurance with sage. So far I’m happy with it. Reviewed on: 5th October 2025

Friendly

Found the customer service agents nice friendly and helpful Reviewed on: 5th October 2025

Helpful & efficient

Very pleasant and efficient staff who quickly email confirmation of what was discussed on the phone. I won't hesitate to renew. Reviewed on: 5th October 2025

Best all round deal we have had back up right throug...

Best all round deal we have had back up right throughout any claim we have made and any extras in insurance Reviewed on: 5th October 2025

My 1st time with Saga and can't fault them

My 1st time with Saga and can't fault them Reviewed on: 5th October 2025

The staff at saga were extremely helpful

The staff at saga were extremely helpful and courteous seemed to tell me what I needed to ask ahead of me asking and also telling me what questions to ask before I asked them I have never worked with a more professional company The price was very pleasing as well Reviewed on: 5th October 2025

Competitive price.

Competitive price with UK based operatives who are always helpful and pleasant. Reviewed on: 4th October 2025

Car insurance that goes the extra mile!

Excellent customer service - friendly and helpful Reviewed on: 4th October 2025

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