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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (11141 reviews)

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4.83

Based on 10,972 reviews, last reviewed 27th Aug 2026

66200% increase in 5 star reviews

in the past 90 days

900% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good service when contacting Saga Always a good response when dealing with there customer services and the cover on my car insurance, although not the cheapest, is very comprehensive o... Read more Reviewed on: 27th August 2026

Latest lowest rating:

1

Terrible customer service Rang to notify Saga that I have changed my address to a new house 2 miles down the road. I live in a rural area so I did not expect any changes to my ... Read more Reviewed on: 27th August 2026

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About this product

Saga offers three levels of car insurance for people over 50: Saga Plus, Saga Select and Saga Standard.

With Saga Plus, you can expect to pay the same price for two years if there are no changes. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Car Insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (11141)

Outstanding Customer Service

Quick to respond, courteous and informative. Reviewed on: 11th September 2021

Reliable, friendly and competitive

I have insured with other companies in the past, but always return to Saga, because their customer service is second to none, and their rates competitive. Recently I changed my car for a more up to date model. Saga were aware (without any input from me) that the new car used a key fob, and because of all the publicity about criminal activities, they sent me a faraday bag free of charge. Over and above. Reviewed on: 11th September 2021

Car insurance

Website was clear,informative and very quick and easy to navigate.Prices were excellent in comparison to other providers. Reviewed on: 11th September 2021

Always there to help

Although I have not had to make a claim Saga has always been in regular contact with help and support especially Covid related Reviewed on: 11th September 2021

Fixed Price

Very happy with three year fixed price, takes stress out of renewing. Reviewed on: 11th September 2021

Always reliable

The policy is good value for money, the staff are friendly and knowledgable and very helpful. Reviewed on: 11th September 2021

The best insurance I've had

Everything was good, everything explained in good detail, and best price I got Reviewed on: 11th September 2021

Fantastic company .

I know im being looked after by saga. I always get nice emails too and competitions i like to enter i even won a cruise with saga. I will always stay with them and their prices are the best in my eyes Reviewed on: 11th September 2021

Very good service

Saga car insurance and it’s customer care is exemplary albeit a bit expensive! Reviewed on: 11th September 2021

Excellent quick response to a problem

Several years ago I was on my way to arrange the funeral for my late husband when I was hit by a car coming out of a side road. It was at an extremely stressful time in my life but one phone call to Saga became one less problem to solve. Everything was taken care of over the next few weeks which was an enormous help to myself and my family. Reviewed on: 11th September 2021

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