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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (11137 reviews)

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4.83

Based on 10,972 reviews, last reviewed 27th Aug 2026

66200% increase in 5 star reviews

in the past 90 days

900% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good service when contacting Saga Always a good response when dealing with there customer services and the cover on my car insurance, although not the cheapest, is very comprehensive o... Read more Reviewed on: 27th August 2026

Latest lowest rating:

1

Terrible customer service Rang to notify Saga that I have changed my address to a new house 2 miles down the road. I live in a rural area so I did not expect any changes to my ... Read more Reviewed on: 27th August 2026

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About this product

Saga offers three levels of car insurance for people over 50: Saga Plus, Saga Select and Saga Standard.

With Saga Plus, you can expect to pay the same price for two years if there are no changes. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Car Insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (11140)

Telling My Story

Saga are dedicated to my age group so tailor their insurance to suit me. I've also been impressed that they don't bump the premium up drastically for no obvious reason. Reviewed on: 15th August 2016

Excellent customer service

Very good service at a competitive price Reviewed on: 1st August 2016

Home Insurance Reviewer

Great price for the first year but a huge increase on renewal so I moved elsewhere Reviewed on: 6th July 2016

CheekyCharges Campaigner

GOT AN ONLINE QUOTE FOR MY CAR INSURANCE, BEAT ALL THE OTHERS, QUICK AND EASY TO DO. nOT HAD TO MAKE A CLAIM, BUT SO FAR VERY SATISIFIED WITH MY EXPERIENCE Reviewed on: 12th March 2016

CheekyCharges

Renting a saga policy, they wanted £10 just for the pleasure of "arranging insurance" WTF. Quotes on comparison sites sounded high too, when they say they are going down. Reviewed on: 4th March 2016

Very helpful

Very helpful sorting out car insurance. Competitive prices and seem to have very good customer services. Reviewed on: 24th December 2015

fantastic

Saga where a very helpful company when I called to sort out my elderly fathers car insurance. Reviewed on: 5th November 2015

Competitive price for car insurance

I have just renewed my car insurance with Saga for the second year. They are the only Company that didn't put up the price when they sent me my Renewal Notice (unlike others I've used in the past). I think a lot of these Companies rely on the "can't be bothered to change - so will renew with them again" attitude. The price of £146 for fully comprehensive was the best price for me. I did put my details in a Price Comparison site just to see what was on offer, but Saga came out the best price for the extras it offers i.e. courtesy car etc. They have a UK based call centre - they answer very quickly and you are not passed from one person to another. I would definitely recommend Saga for motor insurance. I would like to add a foot note - last week someone backed into my car whilst it was parked outside my house. The service I got from Saga was excellent - they arranged for my car to be picked up for the damage to be repaired next day and also arranged another car for me with Enterprise Car Hire. This was all done within 24 hours of reporting it - I'm very impressed with the service. Reviewed on: 9th August 2015

Saga are a good company for car insurance.

I always renew my insurance premium with saga, they always beat my quote from any price comparison sites and the call centre staff are very polite and very helpful, any problems are dealt with straight away, a great company. Reviewed on: 26th March 2015

Saga has the very best customer service I have experience

I have had saga motor insurance for the last 10 years the customer service is second to none , on the occasions I have had to contact them they have dealt with my issue at the first point of contact and resolved them straight away . Could not recommend them highly enough. Reviewed on: 26th March 2015

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