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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

33% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

A no fuss company

it was easy to obtain our car insurance as i have noted no fuss Reviewed on: 26th August 2020

Love the 3 year fixed price deal

Easy Company to contact and excellent service. I will be ringing for a quote for my home insurance shortly. Reviewed on: 26th August 2020

tops for customer service

Allways have someone knowledgeable and helpful to talk to. Reviewed on: 26th August 2020

Easy to arrange insurance.

Taking out the insurance was easy and no fuss. I made a claim after my vehicle had been damaged while parked at a beauty spot. Nothing seems too much trouble when you phone and need help. Reviewed on: 26th August 2020

Motor insurance

We experience good quick service when we had to claim for a motor accident that wasn't our fault. Reviewed on: 26th August 2020

Looks good

Great service and good price quick and easy to do over the phone Reviewed on: 26th August 2020

Best insurance on market

Always a pleasure to do business with you Reviewed on: 26th August 2020

Great Car Insurance

My previous car insurer increased the rate at renewal time. I checked out Saga and quickly discovered they had a product that met my needs. Cost less than was on offer from other supplier and the rate was guaranteed for three years. It was simple and easy to change to Saga. So glad I did Reviewed on: 26th August 2020

Excellent service

Had my car insurance with Saga for the 1st time last year. Although uneventful the team were so helpful and supportive when I needed to renew my policy I felt confident to adopt the 3 year policy. I have had a previous experience with Saga travel insurance whereby I had to cancel my parents holiday. The service was excellent and Saga settled the claim without any hassle ensuring my elderly parents weren't distressed at any point during what was already a stressful time. Would definitely recommend Saga to friends & family. Thank you Reviewed on: 26th August 2020

Excellent cost and unbeatable service

Revue is personal it's as above not as your stupid rules Reviewed on: 26th August 2020

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