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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

33% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Excellent service

The Saga employee who picked up my call was very helpful and friendly. They were able to answer all my questions. Reviewed on: 28th September 2021

High level at a fair price

Saga offers a high level of cover and has been really great at handling claims across the board. Reviewed on: 24th August 2020

A bit dodgy on Sunday 23rd Aug when all there systems went down

After the unfortunate experience on the Sunday. Monday was fine and all was sorted by a very pleasant operative who also took the time at looking to reducing the the cost. Reviewed on: 24th August 2020

top of the shop

excellent service and reasonably priced Reviewed on: 23rd August 2020

The best to date

Always competitive and straightforward. Reviewed on: 22nd August 2020

Not happy about the hike in charge. I wondered if SAGA was profiteeering ?

Had a good rep.from the company.(Shaun) and spoke about my thoughts. I liked the man, and he explained the system. We(wife and I) are a simple couple who do not like problems. It would appear that SAGA(from ,my point of view) are more interested in profit than their customers. We are a long standing customer and know what the relationship used to be. Reviewed on: 22nd August 2020

Saga - Reliable Car Insurance

Very easy to deal with, quick to contact by telephone, even during the Covid pandemic. Always helpful and friendy advisors who are UK based which makes it more straight forward. Excellent service. Just completed a transfer insurance policy for my new electric car, again no problems. Would recommend highly. Reviewed on: 22nd August 2020

I have the Saga magazine each month delivered

I read my Saga magazine each month and it gives me some good information. Which l find very helpful. Keith Butler. Reviewed on: 22nd August 2020

Mr Malcolm Burrows

I have had Car Insurance with Saga for many years and although in comparison to some others it may seem expensive but the cover provided is both extensive and comprehensive and Saga are a very trustworthy company and deserve the award. Reviewed on: 22nd August 2020

Car Insurance

It was excellent, just need to check one thing Reviewed on: 22nd August 2020

Super service

Saga provides a great product backed up by quality customer service and does it all at the best price. What’s not to like?! Reviewed on: 22nd August 2020

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