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Saga: Health insurance reviews

Name: Health insurance
Rating: 4.81 (889 reviews)

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4.81

Based on 889 reviews, last reviewed 10th Sep 2026

10600% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Knowledgeable staff. Knowledgeable staff. Easy to get the cover I want Reviewed on: 10th September 2026

Latest lowest rating:

1

Uncompetitive on Annual Travel insurance Took out an annual travel insurance policy. Called to update with a medical condition and the advisor, lacking all empathy went through process and th... Read more Reviewed on: 29th October 2025

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About this product

Saga offer health insurance policies for over 50s.

Saga health insurance includes a choice of hospitals, GP service and a choice of four different health plans. You can also choose to improve your protection with options like Extended Cancer Cover.

Saga health insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.
Best health insurance provider 2025

Awarded to the insurer rated highest in customer reviews for all types of UK private health insurance.

Saga Health insurance reviews (889)

Competitive pricing and great service

Accepted me despite several existing conditions and saved me a substantial sum compared to my previous insurer. It was all arranged over the telephone with a very pleasant and helpful customer service representative Reviewed on: 26th August 2026

Detailed, human and responsive explanation of policy.

Detailed, human and responsive explanation of policy. Reviewed on: 26th August 2026

Everything was explained in detail and then followed...

Everything was explained in detail and then followed up with the necessary documents for my personal health insurance. I know I can speak to a human if I have any questions. Reviewed on: 26th August 2026

The customer service staff are so kind and patient.

The customer service staff are so kind and patient. They time to make sure that you understand. Reviewed on: 26th August 2026

Great experience and treated exceptionally well by s...

Great experience and treated exceptionally well by staff. Reviewed on: 26th August 2026

Saga was the best value for travel insurance.

Saga was the best value for travel insurance for my health conditions. Some companies that advertise heavily on to like All Clear cost several times as much. The Saga on line forms were easy to fill out. Reviewed on: 26th August 2026

Even with existing health condition very easy to get...

Even with existing health condition very easy to get a quote and at a great price Reviewed on: 26th August 2026

From my call to Saga to have an operation done right...

From my call to Saga to have an operation done right upto completion I have had excellent service. Reviewed on: 26th August 2026

Health Insurance Issues.

I have had a number of health issues, both serious and minor, and they have all been dealt with professionally and with understanding. Reviewed on: 26th August 2026

With Saga Healthcare you are in safe caring hands...

At recent renewal Saga rep checked that I'd made a claim for a 2 night hospital stay in the previous year thus making sure that I was aware and had claimed my entitlement. Not what you expect from an insurance company Reviewed on: 26th August 2026

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