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Saga: Home insurance reviews

View other Saga products
4.69
Based on 2,710 reviews, last reviewed 9th Mar 2026
94% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

5

First Class Service. Called Emergency as had a leak dripping from the bathroom down to the kitchen. Spoke to knowledgeable call handler who logged my issue with their appr... Read more Reviewed on: 9th March 2026
S S's avatar
S S

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026
Timmy Gee's avatar
Timmy Gee
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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2710)

Home insurance

5
I have been with Saga with my home insurance for a dews years. Cover is just what I want and all questions answered clearly, no messing about. Reviewed on: 28th September 2021
Mrs Marlene Wilson's avatar
Mrs Marlene Wilson

Great insurance

5
Good customer service, good products and they listen to their customers Reviewed on: 28th September 2021
Gillian Lewis's avatar
Gillian Lewis

Comprehensive home insurance

5
Very competitive pricing for home insurance especially for a lady in my 80's. Reviewed on: 28th September 2021
Karen Mundy's avatar
Karen Mundy

Excellent service

5
I love the fact that customer service are so efficient. Phone calls are answered promptly and Saga employees are helpful and friendly, this is such a change from some other companies and really appreciated by an elderly person like me. Reviewed on: 28th September 2021
Barbara Powell's avatar
Barbara Powell

Flooded bungalow stripped, dried, rebuilt, plastered, decorated & recarpeted in 6 months

5
I had had my holiday & car insurance through Saga for a number of years. In 2017 I decided it would be best to switch my house & contents to Saga. In March 2018 I returned from Lanzarote to find, thanks to the 'beast from the east', a joint in the cold feed in the loft had popped open so I paddled in with my luggage!!! I had endless help arranging storage, drying out, alternative accommodation, rebuilding, refitting, refurnishing and getting back to my 'new' home before the end of the year. It will not be difficult deciding on my future Insurance needs. Reviewed on: 28th September 2021
Colin M Pimlott's avatar
Colin M Pimlott

Very satisfied

5
On taking advice to shop around I discovered that yes you can get cheaper insurance, but they do not offer the same value for money or quality of insurance coverage as Saga Reviewed on: 28th September 2021
Paul Allum's avatar
Paul Allum

The best cover ever

5
Used this company for years, no frills, no fuss, just honest cover. Reviewed on: 28th September 2021
Joan Brocklehurst's avatar
Joan Brocklehurst

3 Year lock in

5
I am more than happy to have a 3 Year fixed price on my house insurance due to price hikes with other companies in the past. Reviewed on: 28th September 2021
Mark Randall's avatar
Mark Randall

Excellent

5
Excellent service no problems not even gone up in money Reviewed on: 28th September 2021
Carol's avatar
Carol

Excellent service

5
I have had both car and home insurance with saga fir a few years and have found their service both professional and friendly. Reviewed on: 28th September 2021
Caroline Ross's avatar
Caroline Ross

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