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Saga: Home insurance reviews

4.70
Based on 2,711 reviews, last reviewed 27th Mar 2026
100% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

4

Overall good service. Saga give early reminders of renewal dates and staff are polite and helpful, I like their 3 year fixed rates. Reviewed on: 27th March 2026
Thomas B's avatar
Thomas B

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026
Timmy Gee's avatar
Timmy Gee

About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2711)

Excellent service

5
I have had both car and home insurance with saga fir a few years and have found their service both professional and friendly. Reviewed on: 28th September 2021

Easy to purchase

5
Information in plain English and when need good customer service Reviewed on: 28th September 2021

Home insurance

5
Saga have provided us with home insurance which matched all the points on our previous insurance at almost half the price. Amazing. We also have their three year price guarantee. Reviewed on: 28th September 2021

Home insurance

5
I have been with Saga for a number of years. Price of home insurance is very competitive. They are an easy company to deal with and everything is explained down to the minute details. Reviewed on: 28th September 2021

Very good customer service

4
Whenever you phone the customer service they are very helpful and courteous Reviewed on: 28th September 2021

Superb Company .

5
Saga is a customer focused insurance company. The staff are well trained and a pleasure to deal with. Thank you and Good Luck! Reviewed on: 28th September 2021

Excellent

5
Customer service is very good with great pricing Reviewed on: 28th September 2021

Great service

5
When I first arranged my contents insurance with Saga I spoke to a real person on the phone, a great first step. It is easy to communicate with Saga and all my documents are available on line. I was also grateful to use their 3 year fixed price option. I would recommend Saga for home insurance. Reviewed on: 28th September 2021

Many years with Saga

5
I have had Saga Home Insurance for many years, I also had Car Insurance until recently when I had to give up driving, but will continue with Home Insurance as I am happy with the service and good value. Reviewed on: 28th September 2021

Great idea

5
What a great idea, a three year fixed price deal Reviewed on: 28th September 2021

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