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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

Fast settlement of claim

We had a very helpful Saga customer adviser on the phone ; she was able to advise that we could claim on our home insurance for hearing aid loss; we received our money very quickly . Full marks Saga! Reviewed on: 29th September 2021

So easy to contact if necessary.

Thankfully not had to use them but was pleased to find it was automatically taken from the bank when renewal was due. One less thing to think about !!! Reviewed on: 29th September 2021

very competitive quote

Staff very helpful in explaining details of the policy Reviewed on: 29th September 2021

Excellent customer service

Someone who actually listened to my requirements and offered me an excellent deal Reviewed on: 29th September 2021

No hassle easy to deal with

Very easy company to deal with and good value. Reviewed on: 29th September 2021

Fair Price

We have always found the yearly price of our Home Insurance fair and always received good customer service. Reviewed on: 29th September 2021

Excellent Customer Service

Had reason to contact Saga a number of times during lockdown. On every occasion I was dealt with extremely well. Reviewed on: 29th September 2021

Saved me a fortune

excellent service, great savings, so easy to arrange. Reviewed on: 29th September 2021

Incredible service for new customer

Insured home with Saga for the first time in 50 years and had leak from water pipe after a few months. Service was incredible. Saga arranged inspection same day with plumber next day to fix leaks. Even cured creaking floorboards! House layout meant lounge and staircase ceiling had to be replaced and totally redecorated and it was all done to fit in with numerous medical appointments. Saga customer services kept in contact on a regular basis from start to finish. Top class! Reviewed on: 29th September 2021

No problems

Appears to be easiest insurance company to work with and hassle free Would recommend to anyone thinking of renewing to give Saga a go Reviewed on: 29th September 2021

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