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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.69 (2710 reviews)

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4.69

Based on 2,710 reviews, last reviewed 9th Mar 2026

94% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

First Class Service. Called Emergency as had a leak dripping from the bathroom down to the kitchen. Spoke to knowledgeable call handler who logged my issue with their appr... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2710)

Slow leak while away on holiday

On returning from a foreign holiday I was met by soggy carpets and water rising up the walls.I Rang SAGA who sent someone to have a look at the damage.They contacted all the relevant people who wasted no time in coming round to do the necessary repairs.Everything was very well co-ordinated and couldn't have gone any smoother.All I had to do was choose new carpeting for the dining/living rooms and new kitchen floor covering.All the jobs were completed to a high specification. Reviewed on: 28th September 2021

Home Insurance

Comprehensive home insurance with an added bonus of 3 year contract which is a piece of mind. Reviewed on: 28th September 2021

Just excellent for us over fifties!

You go n compare prices with other companies ... SAGA comes up ... PERFECT . Over fifty ? Great prices ,Great choice , Great offers and value for your money . With a really great service . What could you not like . Reviewed on: 28th September 2021

Hassle free.

My Saga insurance takes care of itself. I don't have to think about it. Reviewed on: 28th September 2021

Good value product

Like the value offered and easy to understand Reviewed on: 28th September 2021

Always had good service

Boiler was repaired very quickly Reviewed on: 28th September 2021

Nothing is too much trouble

I find the staff efficient, courteous and always ready to explain questions in a calm relaxed manner. Reviewed on: 28th September 2021

Home Emergency Assistance

So grateful that the rats who had made a ‘run’ in my sub roofing, (eating through the electrics) have now been eradicated. Thank you Saga Home Emergency. Reviewed on: 28th September 2021

Value for money

Polite and courteous customer service agents, whenever I contacted them Reviewed on: 28th September 2021

Very thorough

No problems experienced, particularly like the 3year idea Reviewed on: 28th September 2021

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