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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

Great company

Excellent service quick direct contact. Quick to act. Reviewed on: 29th September 2021

Easy to deal with

Good insurance at reasonable price. Have used SAGA for several years now and although there are cheaper insurances around I prefer to use SAGA as they seem to give a better service. Reviewed on: 29th September 2021

home insurance is great

when our freezer broke down and we were not around for 3 days as had quick break when we put in claim for loss of food saga was first class and gave me offer straight away over phone and within 3 days had cheque through post we will renew this year again Reviewed on: 29th September 2021

Top value Company.

I've been with Saga many years. When I drove I had car insurance with them and now I still have home insurance. Very professional team, I've only had a couple of small claims on house policy. Once when my husband fell over into the cooker glass door. They dealt with it immediately and made a bad situation much better. Great people to deal with. Reviewed on: 29th September 2021

Never any problems

Never had any problems always ready to help Reviewed on: 29th September 2021

Good value for money

SAGA insurance has great coverage similar to previous company but half the price Reviewed on: 29th September 2021

I feel safe in their hands

Never had to make a claim but I feel sure that should I have to the cover I have will sort out any problems. Reviewed on: 29th September 2021

Spot on

They just do what they need to do without any fuss or palaver. Reviewed on: 29th September 2021

Excellent service

Renewed house insurance on the phone, polite, friendly, efficient service. Reviewed on: 29th September 2021

Excellent

Have used Saga for home insurance for approx 15 years. Always competitively priced and the one claim I had to make was dealt with very swiftly and to my complete satisfaction. Would definitely recommend Saga. Reviewed on: 29th September 2021

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