Write a review

Go to business site

Saga: Home insurance reviews

Name: Home insurance
Rating: 4.69 (2710 reviews)

View other Saga products

4.69

Based on 2,710 reviews, last reviewed 9th Mar 2026

94% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

First Class Service. Called Emergency as had a leak dripping from the bathroom down to the kitchen. Spoke to knowledgeable call handler who logged my issue with their appr... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

Read all reviews Write a review

About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Review Saga: Home insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Saga Home insurance reviews (2710)

Saga make things so easy

When ever I have contacted saga they always give you there full attention and so helpful Reviewed on: 28th September 2021

Mrs Nicol

I found the customer service assistant very helpful when I had a query and they phoned me back at the time and date arranged to save me waiting in the queue. Reviewed on: 28th September 2021

Satisfaction

Covers everything over a 3year period to my satisfaction. It is easy to understand and they are helpful in every way. Nothing is to much trouble and they answered all my questions and concerns. Reviewed on: 28th September 2021

Helpful claim handlers

We were devastated when my husband lost his bespoke made wedding ring. The claims handler was very understanding and the whole thing was dealt with quickly and sympathetically. We couldn't fault Saga. Reviewed on: 28th September 2021

Overall value, comprehensive and outstanding when renewing.

Re-insured me this year for a "fixed price" for 3 years at less than last years price. They took over my House insurance 2 years ago, when I fell out with my previous insurer over the huge hike in the cost at a level I call "gouging". Reviewed on: 28th September 2021

Efficient , straightforward

Efficient,straightforward and friendly.The agent was knowledgeable and made the transaction simple Reviewed on: 28th September 2021

Superb service

Very professional service and comprehensive cover Reviewed on: 28th September 2021

Understanding and efficient

Saga understand the needs of customers in my age group. They don't exploit loyal customers. Reviewed on: 28th September 2021

Three years of peace of mind

Easy to understand policy and peace of mind knowing everything is covered for three years with no changes to price Reviewed on: 28th September 2021

Good product, good staff

Do not have to shop around very often and staff can usually help with price if that is an issue Reviewed on: 28th September 2021

Do you have a different Saga product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Home & Travel Insurance
from Naturesave Insurance 5.00 from 2 reviews
Insurance
from National Counties Building Society 5.00 from 1 reviews
Landlord Insurance
from Quoteline Direct 3.00 from 3 reviews

Want to see more from Saga?

Stocks and shares ISA
from Saga 5.00 from 1 reviews
Life insurance (discontinued)
from Saga 5.00 from 5 reviews
Van Insurance (discontinued)
from Saga 5.00 from 1 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub