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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

Value, simplicity, Dependable and Efficient

Easy to do business with Understandable policies Great value and a dependable organisation when you engage Reviewed on: 29th September 2021

SAGA, ACCESS TO HUMANS !

SAGA, this company give access to people, who in turn do the BEST they can for the customer or prospect. I was Very pleased with Michaela who acted in a professional manner and gave me the best insurance deal , followed by prompt confirmation by email. It was a very pleasant experience. Reviewed on: 29th September 2021

Home insurance

I had a large claim earlier this year and saga did not quibble, they were quick, patient, kind and reassuring. I recommend them to everyone. Reviewed on: 29th September 2021

Great company always there to help

Highly recommended any problems they are there to help Reviewed on: 29th September 2021

Brilliant service

Honest fair quotes. Good service and price capped forv3 years.fantastic Reviewed on: 29th September 2021

Great service at a great price

Value for money versus other insurers , simple choice of cover and great online features plus magazine and good newsletter updates Reviewed on: 29th September 2021

Good prices excellent customer service

Home insurance was the best price customer dervice is amazing would recommend Reviewed on: 29th September 2021

Always a pleasure never a chore

This is the 3rd year I’ve renewed my home insurance with Saga and don’t intend to change to another provider anytime soon. If you need a question answered they really are a delight to talk to, and so polite and informative. Thanks Saga. Reviewed on: 29th September 2021

My saga experience

When reviewing my home insurance I found saga policy’s prices good, they supplied good cover info online. I have not required to put in any claims so I don’t know how quick they will agree Reviewed on: 29th September 2021

The best you can buy

Saga are the best. It's not just making money they are in business for. They care about their customers and it shows Reviewed on: 29th September 2021

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